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Dispatcher/Customer Service Repesentative
Job
Ohio Chimney Co
Warren, OH (In Person)
$34,320 Salary, Full-Time
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Job Description
We are looking for a Customer Service Representative/Dispatcher to join our team and provide excellent service to our amazing customers. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, providing general information about our products and services, and scheduling the customers. The ideal candidate should have excellent communication skills, be highly organized, and have a strong attention to detail. We would prefer a candidate who has experience in dispatching or scheduling and customer service, but those who are willing and able to learn new things can thrive in this position. The candidate must be receptive to constructive feedback and be coachable, as this industry is highly specialized and calls will require specific terminology, knowledge of how to sell the product, and ability to rebut refusals. Above all, you must have a great work ethic and sense of humor. We love to work hard and play hard here!