Technical Customer Care Specialist

Now hiring

Technical Customer Care Specialist Location Wilmington, OH Pay Rate:

$18.00 per hour

Shift:

Monday-Friday, 7:00 AM - 3:30 PM Start your next chapter with Staffmark, where people come first, and every role makes an impact. Looking for a Technical Customer Care Specialist job where you're more than just a number on a clipboard? Here's the deal: we're hiring dependable team members who keep everything running — and we know the work doesn't happen without you. The day begins. You step in with purpose. Here's what it takes to succeed with us. High School Diploma, GED, or equivalent experience Strong verbal and written communication skills Basic PC skills and proficiency in MS Office (Excel, Outlook, Word) Ability to type 35+ WPM with high accuracy Data entry skills and attention to detail Previous customer service experience Ten-key skills (for payment transaction support) Familiarity with DMV forms, client requirements, or company-specific software What You'll Do Assist customers via phone, email, chat, and other platforms to resolve product or application issues Handle routine questions about product usage and functionality Provide technical support through to resolution, keeping customers updated Accurately log customer interactions in the CRM system Escalate and collaborate with other departments when needed Maintain expert-level knowledge of company processes, procedures, and tools Why This Role? Because you deserve more than just another job. Here's what's in it for you: Solid Weekly Pay - Direct deposit or payment card, your choice. Real Benefits - Medical, dental, and vision to keep you (and your family) covered. Future-Proof - Optional 401(k) so you can plan ahead while you lift today. Good Vibes Only. Ask Keriann "I love my coworkers." - Keriann, Staffmark Associate Join a Team That Works for You At Staffmark, we're more than just a staffing company—we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruiting—because your success is our success.