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Youngstown, OH Posted:

7/31/2026•

Expires:

10/29/2026

Job ID:

293498039 Report this job Apply Now Save To My Profile

Email Print Job Description Job Description Job Title:

Customer Service RepresentativeLocation:

Youngstown, OHZip Code:

44515

Duration:

2

MonthsPay Rate:

$21/hr.

Keyword's:

#Youngstownjobs; #CustomerServiceRepresentativejobs;

Start Date:

Immediate'We provide a competitive pay and benefits package. This position is offering a Pay rate of $21/hr, however, Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

Job Description:

The CS Rep acts as the frontline link to assist providers in optical offices. They are responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. In addition, entering in vision prescription orders and investigating existing ones is part of their duty.

Specific Skills Needed:

Top 3-5 mandatory and/or minimum requirements: Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.

Top 3-5 desirable attributes/qualifications? Empathy to understand provider frustration, problem-solving, and active listening. Experience with Microsoft Office products a plus.

Required levels/

Years of Experience:

4+ years of customer service experience.

Education:

Highschool diplomaBelcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.' Belcan is an equal opportunity employer.

EOE/M/F/D/V

See all jobs from this company Job Summary

Employment Type:

Full Time Employee Job type: Federal Contractor

Skill Based Partner:

No

Education Level:

No school grade completed

Work Days:

Mon, Tue, Wed, Thu, Fri Job Reference Code 87659706 Salary N/A Licenses /

Certifications:

N/A Display Recommended WorkKeys® Recommended WorkKeys®:

N/A MY PROFILE

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