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Evolve Wellness and Aesthetics

Client Care Coordinator

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Job Description

Client Care Coordinator Evolve Med Spa | Ada, Oklahoma About Evolve Med Spa Evolve Med Spa is a modern med spa dedicated to helping clients look and feel their best through personalized aesthetic treatments, skincare, wellness services, and exceptional client care. We pride ourselves on creating a welcoming, elevated experience where every client feels valued, cared for, and confident. We are looking for a friendly, motivated, and organized Client Care Coordinator to join our growing team. The ideal candidate is professional, detail-oriented, personable, and passionate about providing outstanding customer service in a fast-paced, team-oriented environment. Job Responsibilities Welcome clients and create a warm, professional, and luxurious first impression. Manage appointment scheduling, confirmations, check-ins, checkouts, and follow-up communication. Answer phone calls, text messages, emails, and client inquiries in a timely and professional manner. Educate clients about available services, memberships, skincare products, and promotions. Assist with retail sales, membership enrollments, and treatment recommendations within the scope of the role. Process payments, maintain accurate transactions, and assist with daily cash drawer reconciliation. Maintain organized client records and accurate appointment information. Support providers and team members with daily operations and treatment room preparation as needed. Assist with inventory management, restocking supplies, and maintaining a clean, organized spa environment. Help coordinate promotions, special events, and social media-related tasks as needed. Follow company policies, protect client confidentiality, and maintain professional standards. Work collaboratively with the team to ensure smooth daily operations and an exceptional client experience. Qualifications Excellent communication and customer service skills. Strong organizational skills and attention to detail. Professional, friendly, and confident demeanor. Ability to multitask and stay organized in a fast-paced environment. Dependable, punctual, and willing to take initiative. Comfortable with technology, scheduling software, and basic computer tasks. Willingness to learn about aesthetic treatments, skincare products, and wellness services. Sales experience or a willingness to learn client-focused sales techniques. Ability to work independently while contributing positively to a team. Preferred Qualifications Previous experience in a med spa, medical office, salon, spa, hospitality, or customer service environment. Experience with appointment scheduling, point-of-sale systems, or client management software. Interest in aesthetics, skincare, beauty, and wellness. Who We're Looking For We want someone who takes pride in their work, enjoys helping people, and understands that the little details make a big difference. Our ideal team member is proactive, dependable, coachable, and eager to grow professionally. We value individuals who bring a positive attitude, strong work ethic, professionalism, and a willingness to contribute wherever needed. What We Offer A welcoming, team-oriented work environment. The opportunity to learn about advanced aesthetic treatments and professional skincare. Opportunities for professional development and growth within the beauty and wellness industry. The chance to be part of a growing med spa team. Compensation and scheduling details discussed during the hiring process. How to Apply If you are passionate about client care, enjoy working in a professional spa environment, and are excited to grow with a team that values excellence, we would love to hear from you! Please submit your application through Indeed. Qualified candidates may be contacted to complete additional application questions and schedule an interview.
Pay:
From $12.00 per hour Expected hours: No more than 40.0 per week
Benefits:
Employee discount Flexible schedule Gym membership
Work Location:
In person

Benefits

  • Professional Development
  • Fitness Centers/Gyms
  • Flexible Work Schedules
  • Dental Insurance