Job Overview We are seeking a reliable and detail-oriented Front Desk/ Service Writer / Warranty Clerk to join our team. This role is essential to keeping our service department running smoothly by ensuring accurate documentation, timely warranty submissions, and strong communication between customers, technicians, and manufacturers. No prior warranty experience? No problem we are willing to train the right person who brings the right attitude, organization, and work ethic. What You'll Do Greet customers and assist in writing up service tickets and repair orders Communicate clearly with technicians and customers regarding service updates Prepare, submit, and track warranty claims with accuracy and timeliness Ensure all required documentation is complete and compliant with manufacturer guidelines Maintain organized records of service work, claims, and approvals Follow up on outstanding claims and resolve any discrepancies Be first point of contact for service and parts customers What We're Looking For Strong attention to detail accuracy is critical in this role Highly organized with the ability to manage multiple tasks at once Good communication and customer service skills Basic computer skills and willingness to learn new systems Dependable, self-motivated, and able to follow processes Why Join Us Willing to train the right candidate great opportunity to learn a specialized skill Stable, full-time position in a growing service department Opportunity for growth

Job Type:

Full-time Pay:

$13.00 - $19.00 per hour

Work Location:

In person