Client Care Coordinator (Veterinary Reception) Rose Rock Veterinary Hospital & Pet Resort - 2.3 Norman, OK Job Details Full-time $14 - $18 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Retirement plan Qualifications Customer communication Customer service Managing clients in a customer support role Attention to detail Managing clients in a business operations role Empathy Veterinary terminology Full Job Description
ONLY THOSE THAT HAVE OUTSTANDING CUSTOMER SERVICE SKILLS AND A TRUE GOLDEN RETRIEVER ATTITUDE SHOULD APPLY!
SOMEONE
THAT IS POSITIVE, PATIENT AND EAGER TO HELP AT ALL TIMES. NO MATTER THE POSITION OR TASK THEY ARE READY TO SHOW UP AND GIVE THEIR BEST. ALWAYS SUPPORTING THE TEAM , AND CLIENTS WITH ENTHUSIASM!
Our organization is looking for a Client Care Coordinator to join our team. The successful candidate will be responsible for managing client relationships, ensuring customer satisfaction, and providing administrative support. The ideal candidate will have excellent interpersonal and communication skills, a strong attention to detail, and the ability to work independently and collaboratively. This is an excellent opportunity for an organized and motivated individual to join a fast-paced environment and make an impact.
Responsibilities:
Manage client relationships and ensure customer satisfaction.(TOP
PRIORITY
) Develop and maintain client records including all client interactions. Coordinate and handle both hospital and boarding schedules. Provide customer service support to clients. Assist with the development of marketing materials and campaigns.. Develop strategies to increase customer loyalty. Must be reliable and on-time for shifts. Compassionate and empathetic in all situations. Ability to provide basic veterinary knowledge, including veterinary procedures using veterinary terminology.
Job Type:
Full-time Pay:
$14.00 - $18.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): If a doctor asked you to do something outside of your job description, how would you handle? How many times were you late to your previous/current job? How would your previous/current boss describe you? Ability to
Commute:
Norman, OK 73069 (Required)
Work Location:
In person
Benefits
Paid Time Off (PTO)
401(k) Plans
Other Retirement and Savings
Health Insurance
Review key factors to help you decide if the role fits your goals.