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Customer Service Representative
Job
Ponca City News
Ponca City, OK (In Person)
$29,120 Salary, Full-Time
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Job Description
The Ponca City News is seeking a highly organized and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for managing customer inquiries via email, handling payments, and ensuring all interactions are accurate and timely. The ideal candidate is a strong communicator, dependable, and thrives in a fast-paced environment.
Key Responsibilities:
- Respond promptly and professionally to customer emails
- Process payments and handle financial transactions accurately
- Maintain organized records and follow up as needed
- Collaborate with the team to ensure customer satisfaction
Requirements:
- Previous customer service experience preferred
- Strong organizational skills and attention to detail a must
- Comfortable with financial transactions and email communication
- Ability to multitask and work Independently To apply, please send your resume and a brief cover letter to larissa@poncacitynews.