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Regional Customer Solutions Rep (Office Location TBD)
Job
Pioneer Telephone Cooperative, Inc.
Watonga, OK (In Person)
Full-Time
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Job Description
About the Role Do you love helping people and thrive on technology? Join our team! Join our team in West Central Oklahoma by providing customer support across multiple office locations such as, Watonga, Okeene, Thomas, & Weatherford areas. We're looking for a customer-obsessed professional with a technical aptitude and a consultative sales approach to guide residential and business customers from the first conversation to ongoing success. What You'll Do From face-to-face and phone interactions, own the customer experience end-to-end -from account and billing questions to recommending right-fit solutions. Assist customers with basic technical concerns and troubleshoot confidently. Listen deeply, follow through proactively, and close with integrity. Collaborate with cross-functional teams to ensure every interaction is positive and memorable. What We're Looking For Technical aptitude and ability to learn quickly. Consultative sales approach with a focus on delivering real value. Excellent communication and problem-solving skills. Passion for measurable results and continuous learning. Why You'll Love This Role Opportunity to build long-term customer relationships. Work with a company that values service excellence as much as smart selling. Grow your career in a dynamic, customer-focused environment. Minimum Requirements High school diploma or equivalent. Three months of related experience and/or training with a focus in technology preferred. Must maintain a good driving record and a valid driver license. This institution is an equal opportunity provider and employer EOE/Minority/Female/Disability/Veterans If you are unable to utilize the online application process and would like to speak to a representative, please call 405.375.0226 between the hours of 8:00 a.m. to 5:00 p.m., Monday thru Friday. If the representative is unavailable, please leave a message and your call will be returned as soon as possible.