RESPONSIBILITIES

Must be able to master inbound and outbound call strategies.
Excellent telephone skills are an absolute must for this position.
Monitor personal daily, weekly and monthly sales statistics
Handle guest questions that demand attention tactfully, promptly and with genuine care for the Guest's concerns
Achieve the sales and customer satisfaction objectives set by management
Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation
Drive daily calling activities -Inbound and outbound calling campaigns

REQUIREMENTS

We prefer a minimum of 1-year experience in call center, sales, BDC and/or Internet sales.
Extensive phone customer service experience with a proven track record of success.
We are looking for a Superstar who has excelled in previous positions.
Outstanding communication skills, both verbal and written.
Superb customer service skills with the proven ability to resolve customer service issues and ability to follow through with customer.
Self-starter, professional, demonstrates initiative, resourcefulness, and strong problem-solving skills.
The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
Basic computer knowledge including Microsoft Office and efficient typing and writing skills.
Strong organizational expertise and an attention to detail.
Must be able to work flexible hours and days, including weekends.

- Bilingual is a plus! We offer several benefits as a Beaverton Toyota employee including highly competitive compensation, partially employer paid medical and dental plans, flexible spending account, supplemental group insurance options, most competitive 401(k) match program in our industry, employee discounts, holiday pay, paid time off after 90-days, on-site cafe, and free parking! Our family business of 54 years is GROWING! Come grow with us! Beaverton Toyota is an Equal Opportunity Employer committed to a drug free workplace. All candidates will be required to submit to a criminal background check and pre-placement drug screening.

Job Type:

Full-time Pay:

$3,800.00 - $8,000.00 per month

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Experience:

phone customer service: 1 year (Preferred)

Work Location:

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