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Service & Parts department support position
Job
Power Honda of Albany
Corvallis, OR (In Person)
$39,520 Salary, Full-Time
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Job Description
Overview Power Chevrolet GMC in Corvallis is looking to add the right member to our team. We are searching for an individual with a great attitude who is always willing to help, will greet customers with a smile & look for opportunities to go the extra mile. This position will play the crucial roll of supporting both our Service & Parts department. Responsibilities Answer phones for both service and parts. Assist guests in scheduling appointments and take messages for service advisors & service manager when unable to answer questions Greet all service and parts customers promptly professionally Assist guests with basic service status updates Write express service repair orders during busy periods Collect customer signatures and verify contact information and preferred method of contact Assist with follow-up calls, appointment confirmations, and missed appointment rescheduling Verify vehicles are tagged, parked correctly, and ready for pickup Look up & order parts when parts counter is unavailable Bill & pull parts for RO's when parts counter is unavailable Cashier service & parts customers Check in vehicles and take photos as needed Operate shuttle for customer drop off and pick up File completed repair orders Vacuum service department rugs Keep coffee area clean and stocked with coffee, cups, tea, paper towels, ect. Keep customer waiting area clean and organized Requirements Must be a customer-oriented, self-motivated team player Strong attention to detail Computer proficient Valid Driver's License and clean, insurable, driving record Pre-employment background check, including drug screening