Customer Service Representative

Job Listing ID:

4485828

Job Title:

Customer Service Representative Application Deadline:

08/01/2026

Job Location:

Eugene

Date Posted:

05/05/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Sanipac is seeking a high-energy, detail-oriented CSR to join our Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!

Location:

Eugene, OR,

Schedule:

Monday-Friday, 8:00 AM - 5:00 PM

Pay:

$20.00/hour. +$0.50/hour for bilingual applicants

Full Benefits:

Medical, Dental, Vision, Life, Disability, FSA Paid holidays off & Generous PTO. 401(k) with company match Opportunities for career growth within a stable, nationwide company A culture built on teamwork, respect, and integrity

Work Environment:

In-Office, (No remote/Hybrid ) Responsibilities. Answering high volumes of incoming calls from new and existing customers Assisting with service start, changes, cancellations, and billing inquiries Responds to voicemail & email inquiries from customers. Using company systems to input and manage customer account data Resolving service issues with professionalism and accuracy Coordinating with other departments to resolve issues quickly Maintaining a positive, can-do attitude-even during peak call times Various office tasks in other areas as needed. You should be able to start tasks on your own, work well by yourself and with others.

Working Environment:

Comfortable and well-lit office in a professional call center Individual workstations with computer, headset, and phone Fast-paced, team-driven atmosphere with minimal downtime Long periods of sitting, typing, and phone interaction required

What We're Looking For:

2+ years of customer service experience a high-volume atmosphere. Arithmetic skill needed to calculate rate adjustments for discounted or partial service Knowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information. Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required. Excellent organization and communication skills. Ability to analyze and solve problems. Gather data, compile information, and prepare reports. •If applying through indeed•To be considered for any of our openings you must complete an application directly through our website:www.wasteconnections.com Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Job Classification:

Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

$20.00 per Hour Depending on Experience

Benefits Offered:

Vacation, Retirement Job Requirements

Experience Required:

 At least 2 years

Education Required:

High School Diploma/GED

Minimum Age:

N/A Gender:

N/A