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Bilingual Customer Service Representative

Job

Sandy Monterroza State Farm

Forest Grove, OR (In Person)

$46,800 Salary, Full-Time

Posted 4 weeks ago (Updated 4 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Here at the Sandy Monterroza State Farm Insurance Agency, located in Forest Grove, OR
  • , we are looking to hire an Insurance Service Representative who is enthusiastic about helping others, has a great work ethic as well as a positive demeanor.
It is very important to us that our clients are taken care of and we want to show them how much they are valued through the kind customer service we provide. We want someone who wants to be a part of a supportive, down-to-earth and fun loving team that can provide that amazing level of service.
Requirements:
Candidate must be bilingual
  • English and Spanish Speaking Pleasant personality and dependable Must be skilled in using computer programs and must be very comfortable with using any and all types of technology (Microsoft Office Suite, Excel, Word, etc) Excellent interpersonal skills and communication skills
  • written, verbal and listening People-oriented organized and be able to work independently as well as with the team.
Ability to multi-task Must be able to pass a State Licensing Exam (Agent pays for exam and licensing fees) Benefits of Working With Us… Competitive Base Salary Commissions and Bonuses offered Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement in my office
Responsibilities :
Establish customer relationships and follow up with customers, as needed. Answer phones/ incoming calls as well as making outbound calls Filling Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options.
Job Type:
Full-time Pay:
$20.00
  • $25.
00 per hour
Benefits:
Health insurance Paid time off
Work Location:
In person Bilingual Customer Service Representative Forest Grove, OR 97116 $20
  • $25 an hour
  • Full-time $20
  • $25 an hour
  • Full-time Here at the Sandy Monterroza State Farm Insurance Agency, located in Forest Grove, OR
  • , we are looking to hire an Insurance Service Representative who is enthusiastic about helping others, has a great work ethic as well as a positive demeanor.
It is very important to us that our clients are taken care of and we want to show them how much they are valued through the kind customer service we provide. We want someone who wants to be a part of a supportive, down-to-earth and fun loving team that can provide that amazing level of service.
Requirements:
Candidate must be bilingual
  • English and Spanish Speaking Pleasant personality and dependable Must be skilled in using computer programs and must be very comfortable with using any and all types of technology (Microsoft Office Suite, Excel, Word, etc) Excellent interpersonal skills and communication skills
  • written, verbal and listening People-oriented organized and be able to work independently as well as with the team.
Ability to multi-task Must be able to pass a State Licensing Exam (Agent pays for exam and licensing fees) Benefits of Working With Us… Competitive Base Salary Commissions and Bonuses offered Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement in my office
Responsibilities :
Establish customer relationships and follow up with customers, as needed. Answer phones/ incoming calls as well as making outbound calls Filling Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options.
Job Type:
Full-time Pay:
$20.00
  • $25.
00 per hour
Benefits:
Health insurance Paid time off
Work Location:
In person

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