$80,000+ OTE

IS THIS YOU?

You're a natural with guests
energetic, organized, and comfortable keeping multiple conversations moving at once
You come from hospitality, retail, or sales and you're ready to put those skills to work in a fast-paced automotive environment
You're looking for a role with real earning potential and a clear path into full service writing

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time. At Swickard Honda of Gladstone, the express lane is the first impression many guests have of our service department. The Express Service Advisor is the person who makes that impression count

greeting guests, moving them through the process efficiently, and representing our hospitality standard at every touchpoint.

No automotive experience required; we hire for mindset and train the rest.

WHAT YOU'LL DO

Greet guests on the express drive with a warm, professional presence
setting the tone for a fast, respectful service experience
Write repair orders for express services
oil changes, tire rotations, filters, fluid top-offs, and multi-point inspections
Communicate service findings and recommendations to guests clearly and confidently
earning trust and supporting informed decisions
Manage guest flow on the express drive
coordinating with technicians to keep vehicles moving and wait times accurate
Follow up with guests on vehicle status and delivery timing
no one should have to wonder where their car is
Upsell additional maintenance and repair services recommended during the multi-point inspection process
Maintain accurate repair order documentation in the DMS and uphold all compliance standards
Support the service team during peak volume periods
stepping in where needed to keep the drive running smoothly

WHAT WE'RE LOOKING FOR

No automotive experience required
hospitality, sales, retail, or customer service backgrounds are strongly preferred
Fast on your feet and comfortable managing multiple guests simultaneously without losing composure or detail
Clear, confident communicator
in person, on the phone, and on paper
Organized and accurate
repair orders and guest updates need to be right every time
Self-motivated with a genuine drive to serve people well and grow your earnings
Valid driver's license with a clean driving record
A hospitality mindset
you treat every guest like they matter, because they do Our best express advisors have come from restaurants, retail, fitness, hospitality, and other service environments.

What they share is energy, follow-through, and a genuine care for the people they serve.

WHAT WE OFFER

OTE of $50,000
$80,000+ annually
Paid Honda manufacturer and service advisor training
we'll teach you the automotive side from day one
Medical, dental, and vision insurance
Life insurance and supplemental coverage options
Paid time off and paid holidays
Clear career path
express advisors grow into full service advisor, senior advisor, and service management roles at Swickard
Employee vehicle purchase and service discounts
A supportive, team-oriented culture where your effort and hospitality are genuinely valued

WHY SWICKARD HONDA OF GLADSTONE

Honda's loyal, high-volume guest base means a consistently busy express lane
real earning potential from day one for a motivated advisor
Gladstone is a welcoming community in the greater Portland metro area
a store where guest relationships build over time and your reputation follows you
The express lane is one of the fastest ways into a full service writing career
the reps, the skills, and the guest relationships you build here are the foundation
Swickard is one of the fastest-growing dealer groups in the country
ranked Top 5 in North America for reputation in the automotive industry
Our HEART values
Honor, Engage, Anticipate, Respond, Thank
are how we operate every day, and the express drive is where they show up most visibly
Leadership that invests in your development and creates a real path from the express lane to a full advisor role Swickard Honda of Gladstone is a high-volume, community-focused store that hires for hospitality and trains the automotive skills. The express lane is fast, guest-facing, and a genuine launching pad for a service writing career. If you bring the energy, the follow-through, and the care
we'll build the rest. If you're ready to bring your guest-facing skills to a role with real earning potential and a clear path forward
we'd like to meet you.

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