About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities.

Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

+ We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience.

Benefits
Our benefits are designed to help you live well no matter where you are on your journey.

For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _

Note:

Benefits may vary based upon position type and/or level._

Job Summary
The Supervisor Customer Service CBS oversees coordinators and specialists responding to customer requests.

This position maintains high-quality patient experiences and assists in education, training, coaching, and mentorship. This role provides support for complicated or critical issues when needed. The Supervisor also assesses staffing needs and monitors and approves time off requests and timecards.

Essential Functions of the Role
+ Oversees daily department operations, including workload flow, delegating assignments, and managing employee issues.

Supervises time and attendance issues. Ensures department coverage needs are met. + Builds sustainable relationships and trust with staff as well as internal/external customers through open and interactive communication. + Review daily and weekly statistical reports for compliance with department expectations and goals. + Prepares monthly and annual results and performance reports as needed. + Evaluates staff performance and provides learning or coaching opportunities. Develops tip sheets or educational material or takes corrective action when necessary. + Effectively communicates expectations and results to staff, reviewing areas of success as well as any opportunities for improvement. + Performs annual reviews and any performance improvement plans needed in conjunction with the department's manager. + Identifies areas of improvement and contributes to the development and/or implementation of processes and procedures. + Responds to escalated issues to facilitate resolution and proactively communicates any issues and problems to appropriate leadership.

Key Success Factors
+ Able to make tactical judgments on allocating and directing supervised employees' work using established guidelines, policies, and procedures.

+ Able to make effective hiring and termination recommendations. + Able to train, and evaluate performance of supervised staff. + General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. + Previous leadership experience. + Exceptional communication and leadership skills. + Subject matter expert for Epic and Revenue Cycle Operations. + Master skills for Customer Service Specialist for the team they are responsible for leading.

Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
+ EDUCATION - H.

S. Diploma/GED Equivalent + EXPERIENCE - 5 Years of ExperienceAs a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.","accountId","42450078","Baylor Scott & White Health","https://dejobs.org/salem-or/supv-customer-service-cbs/1E212CC972D74C52B13C2FB43B2B17F9/job/","location",{"_444":445,"_446":447},"status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408],"requiredEducation","high_school","benefitCategories",[390,391,392],"isEmailRequired","isPhoneRequired","titleSearch","Customer Service Supervisors","wage10thPercentileHourly",17.623076923076923,"wage30thPercentileHourly",19.05,"wage50thPercentileHourly",20.232211538461538,"growthRateFiveYear",-0.0976,"payGrowthScore",47.848733774300776,"jobSecurityScore",26.733849237590626,"compositeScore",37.2912915059457,"compositeLowConfidence","county","41047","state","41","citySlug","salem","stateSlug","or","occupationSlug","customer-service-representative","/customer-support/customer-service-representative/or/salem","careerAreaSlug",[389],"eduLevelsName",[328],"lotCareerAreaName",[388],"lotOccupationName",[387],"lotSpecializedOccupation",[386],"minYearsExperience","5","isCanonical","canonicalSlug","canonicalSitemapPath","groupLocations",[383],{"_73":379,"_75":380,"_77":381},{"_82":24,"_83":84},{},{"_98":99,"_79":24,"_80":382},"The posting requires 5 years of experience, so it is not entry‑level.",{"_384":209,"_352":357,"_385":308,"_35":309,"_51":24,"_45":316,"_67":360},"city","jobId","15111013","Customer Service Representative","Customer Support","customer-support","paid_leave","education_career_development","retirement_savings",{"_409":442,"_411":443,"_413":-5},{"_409":440,"_411":441,"_413":-5},{"_409":438,"_411":439,"_413":-5},{"_409":436,"_411":437,"_413":-5},{"_409":434,"_411":435,"_413":-5},{"_409":432,"_411":433,"_413":-5},{"_409":430,"_411":431,"_413":-5},{"_409":428,"_411":429,"_413":-5},{"_409":426,"_411":427,"_413":-5},{"_409":424,"_411":425,"_413":-5},{"_409":422,"_411":423,"_413":-5},{"_409":420,"_411":421,"_413":-5},{"_409":418,"_411":419,"_413":-5},{"_409":416,"_411":417,"_413":-5},{"_409":414,"_411":415,"_413":-5},{"_409":410,"_411":412,"_413":-5},"code","KS1227P6FBK34WLH6X8Z","value","Computer Literacy","proficiency","ES7FB7FB752C1DCB7CA6","Payroll Systems","KS126HY6YLTB9R7XJC4Z","Microsoft Office","KS127PD690VYHDQRDC77","Performance Improvement","KS1257T77DQVVZ4J82R1","Interactive Communications","KS127D361PF0FTXDZ7C4","Operations","ES4E3148857AA502599E","Performance Reporting","KS126D668BLGSC15GFLS","Mentorship","KS124JB619VXG6RQ810C","Leadership","KS122556LMQ829GZCCRV","Communication","KS680KR72KH02C5GM5TY","Scheduling","BGS77A88A451D3475BF8","Statistical Reporting","KS7G6QY5ZVVNRT1FHX65","Revenue Cycle Management","KS43I7T7CU4Q66EGVQLU","Coaching","ESECEBB5415A8085CB4F","Educational Materials","KS121Z26S4VJLQ1WXN21","Customer Service","lat",44.9428975,"lon",-123.0350963,"preloadedState",{"_908":909,"_910":911,"_912":913,"_914":915},{"_907":24},"learnerProfile","statsigBootstrap","{\"feature_gates\":{\"1988463243\":{\"name\":\"1988463243\",\"rule_id\":\"5uOAYlehvTQApItuBDrlIp:100.00:2\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3557635766\":{\"name\":\"3557635766\",\"rule_id\":\"66l0cE7Hp6bz3AxGzkJ52C:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1660322309\":{\"name\":\"1660322309\",\"rule_id\":\"1lxCXwbeeEdg8DJbuL2Xsw\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"2191373427\":{\"name\":\"2191373427\",\"rule_id\":\"1N0Cce1uwb3QZltlw5F48y:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"2679797355\":{\"name\":\"2679797355\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3039458390\":{\"name\":\"3039458390\",\"rule_id\":\"5SrGI7sriLb49nW9jenfem:100.00:3\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"357169355\":{\"name\":\"357169355\",\"rule_id\":\"3cbU3U7ySOFEXeDp2YVMTo\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"4139579230\":{\"name\":\"4139579230\",\"rule_id\":\"RbpkdeQQy7MYwZsfMnq5l:0.00:2\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3133954998\":{\"name\":\"3133954998\",\"rule_id\":\"ihLqSao0W7EJoaULoKLWB:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"621936954\":{\"name\":\"621936954\",\"rule_id\":\"5arib1ssfs8Zqr1c2kDQTY:100.00:3\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1608580799\":{\"name\":\"1608580799\",\"rule_id\":\"30LXAjGMh8uhuKSQOjw9Zd\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"2391574571\":{\"name\":\"2391574571\",\"rule_id\":\"4Oeii4dEa0qgQbnaLeWpVm\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1896186400\":{\"name\":\"1896186400\",\"rule_id\":\"qt72B0rkWi96bpCMXIpcg\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"2964530023\":{\"name\":\"2964530023\",\"rule_id\":\"1GmwZwWEuC5BBqZz9mqKNG:0.00:2\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"512472402\":{\"name\":\"512472402\",\"rule_id\":\"3hAm10p9ACCkukn5bzuqqn\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"2939121896\":{\"name\":\"2939121896\",\"rule_id\":\"4QTA5VIW8QWhxfDAjlO4av:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3984815646\":{\"name\":\"3984815646\",\"rule_id\":\"7an3Kzm1Uz9oCin2zzMd3v:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"88647992\":{\"name\":\"88647992\",\"rule_id\":\"7Bq6Yr0VObhI533YiKSH4g:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"452380100\":{\"name\":\"452380100\",\"rule_id\":\"51rJLN7FbcDF8U8DnxSsz0\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"4068263545\":{\"name\":\"4068263545\",\"rule_id\":\"736g712OYDBE9Wt0TiEoE6:100.00:9\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1235551158\":{\"name\":\"1235551158\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1809849743\":{\"name\":\"1809849743\",\"rule_id\":\"5UE13Dq1imLgbmI6SrW4st\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1865400435\":{\"name\":\"1865400435\",\"rule_id\":\"3psH6NhgLYCK9ZjgvAjzAm\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1867875410\":{\"name\":\"1867875410\",\"rule_id\":\"1KDJU0Z08247rkTLR5qpS8:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3076862121\":{\"name\":\"3076862121\",\"rule_id\":\"2Vi9QHWxRTvJks783IVVP9:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1013876983\":{\"name\":\"1013876983\",\"rule_id\":\"5UcYisherysXy4aYLnIrrR\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"3315981121\":{\"name\":\"3315981121\",\"rule_id\":\"4HHokWdZWryp2PFtEo6Ebv:0.00:3\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3176969473\":{\"name\":\"3176969473\",\"rule_id\":\"3Dr83mVC42ZvIRZcMRhvrf\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3381168580\":{\"name\":\"3381168580\",\"rule_id\":\"1s0tvbCO5ioqg4eXSJDK4e:50.00:2\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"612239029\":{\"name\":\"612239029\",\"rule_id\":\"69XSFMJl2CEpaAeAbRUFtB\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"827105181\":{\"name\":\"827105181\",\"rule_id\":\"1ZOyF3jNBpxgYwnQMgtw0r:0.00:2\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3702157961\":{\"name\":\"3702157961\",\"rule_id\":\"49VCRQzU3V4TVyAsQy0XmP:0.00:6\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1685639577\":{\"name\":\"1685639577\",\"rule_id\":\"7Hp9WvDxtXp0NERAI0bDjc\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3005498566\":{\"name\":\"3005498566\",\"rule_id\":\"3c8yBFeqU12a5ymtsUyebQ\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"419022013\":{\"name\":\"419022013\",\"rule_id\":\"6Fu8B8MX4MQjmq32PUdd7E:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"2873377340\":{\"name\":\"2873377340\",\"rule_id\":\"1BSuj1ZkoN7dO8TTiB9RCf\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1579488973\":{\"name\":\"1579488973\",\"rule_id\":\"6sBW4R11t0ICNaOywRdTNs\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1212282567\":{\"name\":\"1212282567\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3712733927\":{\"name\":\"3712733927\",\"rule_id\":\"1gWHYV1nPTxU1iQWBzt7sH\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"15146329\":{\"name\":\"15146329\",\"rule_id\":\"6QA1Bdf3RtMstSQa9UIUvY\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"1736670698\":{\"name\":\"1736670698\",\"rule_id\":\"2Ji5m1q9wJv0gi0M9VnsCF\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"4212168725\":{\"name\":\"4212168725\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false},\"3925450214\":{\"name\":\"3925450214\",\"rule_id\":\"d2UuNqbLF1sea9LVvShlS:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1551224207\":{\"name\":\"1551224207\",\"rule_id\":\"Evv169XZO4Lpdqvg5Td7P:100.00:1\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":true},\"1051929575\":{\"name\":\"1051929575\",\"rule_id\":\"4ACRYZQATYyYM9xw8AHTGL\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":false}},\"dynamic_configs\":{\"558616907\":{\"name\":\"558616907\",\"rule_id\":\"7bUbyVUILCm7wqWqpyi5do-7bUbyUfGjkcDd1ouOqmrUm\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"explore_opportunities\":{\"order\":1,\"component\":\"explore_opportunities\",\"sub_components\":[{\"component\":\"jobs\",\"configs\":{\"id\":1,\"title\":\"Jobs & Internships\",\"listType\":\"jobs\"}},{\"component\":\"careers\",\"configs\":{\"id\":2,\"title\":\"Career Navigator\",\"listType\":\"careers\"}},{\"component\":\"courses\",\"configs\":{\"id\":3,\"title\":\"Courses\",\"listType\":\"courses\"}},{\"component\":\"scholarships\",\"configs\":{\"id\":4,\"title\":\"Scholarships\",\"listType\":\"scholarships\"}}]},\"explore_search\":{\"order\":2,\"component\":\"explore_search\"},\"explore_list\":{\"order\":3,\"component\":\"explore_list\"}},\"is_device_based\":false,\"passed\":true},\"2431912394\":{\"name\":\"2431912394\",\"rule_id\":\"prestart\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{},\"is_device_based\":false,\"is_experiment_active\":false,\"is_user_in_experiment\":false},\"2750779937\":{\"name\":\"2750779937\",\"rule_id\":\"1cPTrX2qRpR15UBnKPMXhe:100.00:2-1cPTrVnop7HwMv3s9HRjYc\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"enabled\":true},\"is_device_based\":false,\"passed\":true},\"2811707873\":{\"name\":\"2811707873\",\"rule_id\":\"1qB3cKolYTho7KCZitHlbv:100.00:5-1qAYSILd5gXFsDKMwDP8LX\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"version\":\"2.0\",\"layout\":{\"id\":\"profile_layout_v2\",\"feature_flag\":\"profile_layout_v2\",\"section_groups\":[{\"title\":\"Personal\",\"sections\":[{\"id\":\"bio_card\",\"type\":\"bio_card\",\"order\":1,\"component\":\"BioCardV2\",\"config\":{\"title\":\"Bio\",\"screenName\":\"profile__bio\",\"fields\":[{\"id\":\"bio_text\",\"type\":\"text\",\"value\":\"\",\"textType\":\"regular16\",\"color\":\"secondary\"}]}},{\"id\":\"interests_card\",\"type\":\"interests_card\",\"order\":2,\"component\":\"InterestsCardV2\",\"config\":{\"title\":\"Interests\",\"screenName\":\"profile__interests\",\"fields\":[{\"id\":\"industry_interests\",\"type\":\"badge_group\",\"title\":\"Industry Interests\",\"textType\":\"header3\",\"badgeColor\":\"purple-200\",\"items\":[]},{\"id\":\"career_interests\",\"type\":\"badge_group\",\"title\":\"Career Interests\",\"badgeColor\":\"coral-200\",\"items\":[]}]}},{\"id\":\"skills_languages_card\",\"type\":\"skills_languages_card\",\"order\":3,\"component\":\"SkillsLanguagesCardV2\",\"config\":{\"title\":\"Skills & Languages\",\"screenName\":\"profile__skills_languages\",\"fields\":[{\"id\":\"skills\",\"type\":\"badge_group\",\"title\":\"Skills\",\"badgeColor\":\"green-300\",\"items\":[]},{\"id\":\"languages\",\"type\":\"badge_group\",\"title\":\"Languages\",\"badgeColor\":\"blue-300\",\"items\":[]}]}},{\"id\":\"education_card\",\"type\":\"education_card\",\"order\":4,\"component\":\"EducationCardV2\",\"config\":{\"title\":\"Education\",\"screenName\":\"profile__education\",\"fields\":[{\"id\":\"education_items\",\"type\":\"list_item\",\"items\":[]}]}},{\"id\":\"experience_card\",\"type\":\"experience_card\",\"order\":5,\"component\":\"ExperienceCardV2\",\"config\":{\"title\":\"Experience\",\"screenName\":\"profile__experience\",\"fields\":[{\"id\":\"experience_items\",\"type\":\"list_item\",\"items\":[]}]}},{\"id\":\"activities_card\",\"type\":\"activities_card\",\"order\":6,\"component\":\"ActivitiesCardV2\",\"config\":{\"title\":\"Activities\",\"screenName\":\"profile__activities\",\"fields\":[{\"id\":\"activities_items\",\"type\":\"list_item\",\"items\":[]}]}},{\"id\":\"accomplishments_card\",\"type\":\"accomplishments_card\",\"order\":7,\"component\":\"AccomplishmentsCardV2\",\"config\":{\"title\":\"Accomplishments\",\"screenName\":\"profile__accomplishments\",\"fields\":[{\"id\":\"accomplishments_items\",\"type\":\"list_item\",\"items\":[]}]}}]}]},\"themes\":{\"default\":{\"spacing\":{\"card_gap\":16,\"section_padding\":20},\"colors\":{\"background\":\"#FFFFFF\",\"card_background\":\"#FFFFFF\",\"primary_text\":\"#000000\",\"secondary_text\":\"#666666\"}}}},\"is_device_based\":false,\"passed\":true},\"4194336348\":{\"name\":\"4194336348\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"treatment\":\"beta\"},\"is_device_based\":false,\"passed\":false},\"151910433\":{\"name\":\"151910433\",\"rule_id\":\"3Rd1Ri5XBQIglfMEwjIkG7:100.00:3-3Rd1RgqV9yyM1QeIVbMHn5\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"createPost\":{\"id\":\"create_post\",\"component\":\"create_post\",\"order\":1},\"feedSelect\":{\"id\":\"feed_select\",\"component\":\"feed_select\",\"order\":2},\"newsFeed\":{\"id\":\"news_feed\",\"component\":\"news_feed\",\"order\":3}},\"is_device_based\":false,\"passed\":true},\"2400943617\":{\"name\":\"2400943617\",\"rule_id\":\"default\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"colors\":{\"brand\":\"#23395B\",\"white\":\"#FFFFFF\",\"offWhite\":\"#FFF4F42\",\"baseBackground\":\"#fafcff\",\"borderBackground\":\"#e0e0e0\",\"danger\":\"#d12428\",\"success\":\"#02730f\",\"warning\":\"#FCE118\",\"info\":\"#E4F8FF\",\"darkBackground\":\"#010318\",\"lightBackground\":\"#F4F4F4\",\"dark\":\"#202020\",\"altBackground\":\"#9c9c9c\",\"gray\":\"#8a8a8a\",\"gray20\":\"#005807\",\"gray40\":\"#616161\",\"gray70\":\"#797979\",\"transparent\":\"transparent\",\"opaque\":\"rgba(0,0,0,0.1)\",\"forestGreen\":\"#005807\",\"gold\":\"#F2AC1C\",\"lightBlue\":\"#d9e9fc\",\"paceBlue\":\"#CFDEE7\",\"yellow\":\"#fff703\",\"clay\":\"#967D44\"}},\"is_device_based\":false,\"passed\":false},\"3393096890\":{\"name\":\"3393096890\",\"rule_id\":\"ZZuKDQhs76uNu7onAosZR:100.00:2-ZZuKCbeZOX0u4zsMssPGP\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"min_version\":\"1.1.6\"},\"is_device_based\":false,\"passed\":true},\"3559441793\":{\"name\":\"3559441793\",\"rule_id\":\"3iv7Qwu4KrgWC4rbIUZdvM-3iv7QuP2i97siETg7N3AcK\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"version\":\"1.0\",\"feature_flag\":\"profile_edit_v2\",\"treatment\":\"alpha\",\"layout\":{\"location\":{\"alpha\":{\"title\":\"Update Status\",\"screenHeader\":\"Update Status\",\"fields\":[{\"type\":\"text\",\"key\":\"location\",\"label\":\"Location\",\"placeholder\":\"Enter your location\"}]},\"beta\":{\"screenHeader\":\"Update Location\",\"fields\":[{\"type\":\"text\",\"key\":\"location\",\"label\":\"Location\",\"placeholder\":\"Enter your location\"}]}},\"bio\":{\"alpha\":{\"title\":\"Update Bio\",\"screenHeader\":\"Update Bio\",\"fields\":[{\"type\":\"text\",\"key\":\"bio\",\"label\":\"Bio\",\"placeholder\":\"Enter your bio\"}]},\"beta\":{\"screenHeader\":\"Update Bio Beta\",\"fields\":[{\"type\":\"text\",\"key\":\"bio\",\"label\":\"Bio\",\"placeholder\":\"Enter your bio\"}]}},\"interests\":{\"alpha\":{\"title\":\"Update Interests\",\"screenHeader\":\"Update Interests\",\"fields\":[{\"type\":\"text\",\"key\":\"interests\",\"label\":\"Interests\",\"placeholder\":\"Enter your interests\"}]},\"beta\":{\"screenHeader\":\"Update Interests\",\"fields\":[{\"type\":\"text\",\"key\":\"interests\",\"label\":\"Interests\",\"placeholder\":\"Enter your interests\"}]}},\"skillsLanguages\":{\"alpha\":{\"title\":\"Update Skills & Languages\",\"screenHeader\":\"Update Skills & Languages\",\"fields\":[{\"type\":\"text\",\"key\":\"skillsLanguages\",\"label\":\"Skills & Languages\",\"placeholder\":\"Enter your skills & languages\"}]},\"beta\":{\"screenHeader\":\"Update Skills & Languages\",\"fields\":[{\"type\":\"text\",\"key\":\"skillsLanguages\",\"label\":\"Skills & Languages\",\"placeholder\":\"Enter your skills & languages\"}]}},\"education\":{\"alpha\":{\"title\":\"Update Education\",\"screenHeader\":\"Update Education\",\"fields\":[{\"type\":\"text\",\"key\":\"education\",\"label\":\"Education\",\"placeholder\":\"Enter your education\"}]},\"beta\":{\"screenHeader\":\"Update Education\",\"fields\":[{\"type\":\"text\",\"key\":\"education\",\"label\":\"Education\",\"placeholder\":\"Enter your education\"}]}},\"experience\":{\"alpha\":{\"title\":\"Update Experience\",\"screenHeader\":\"Update Experience\",\"fields\":[{\"type\":\"text\",\"key\":\"experience\",\"label\":\"Experience\",\"placeholder\":\"Enter your experience\"}]},\"beta\":{\"screenHeader\":\"Update Experience\",\"fields\":[{\"type\":\"text\",\"key\":\"experience\",\"label\":\"Experience\",\"placeholder\":\"Enter your experience\"}]}},\"activities\":{\"alpha\":{\"title\":\"Add Activity\",\"screenHeader\":\"Add Activity\",\"fields\":[{\"type\":\"text\",\"key\":\"activities\",\"label\":\"Activities\",\"placeholder\":\"Enter your activities\"}]},\"beta\":{\"screenHeader\":\"Add Activity\",\"fields\":[{\"type\":\"text\",\"key\":\"activities\",\"label\":\"Activities\",\"placeholder\":\"Enter your activities\"}]}},\"accomplishments\":{\"alpha\":{\"title\":\"Update Accomplishments\",\"screenHeader\":\"Update Accomplishments\",\"fields\":[{\"type\":\"text\",\"key\":\"accomplishments\",\"label\":\"Accomplishments\",\"placeholder\":\"Enter your accomplishments\"}]}},\"beta\":{\"screenHeader\":\"Update Accomplishments\",\"fields\":[{\"type\":\"text\",\"key\":\"accomplishments\",\"label\":\"Accomplishments\",\"placeholder\":\"Enter your accomplishments\"}]}}},\"is_device_based\":false,\"passed\":true},\"2374213830\":{\"name\":\"2374213830\",\"rule_id\":\"prestart\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{},\"is_device_based\":false,\"is_experiment_active\":false,\"is_user_in_experiment\":false},\"230711841\":{\"name\":\"230711841\",\"rule_id\":\"prestart\",\"secondary_exposures\":[],\"id_type\":\"stableID\",\"value\":{},\"is_device_based\":true,\"is_experiment_active\":false,\"is_user_in_experiment\":false},\"4044382156\":{\"name\":\"4044382156\",\"rule_id\":\"1OE6OllbaUoNF7xuo9O3B7:100.00:2-1OE6OjG8ICfjlHZyN1Sqi5\",\"secondary_exposures\":[],\"id_type\":\"userID\",\"value\":{\"storyFeed\":{\"id\":\"story_feed\",\"component\":\"story_feed\",\"order\":1,\"enabled\":false},\"tipsVideo\":{\"id\":\"tips_video\",\"component\":\"tips_video\",\"order\":2,\"enabled\":false},\"profileProgress\":{\"id\":\"profile_progress\",\"component\":\"profile_progress\",\"order\":3,\"enabled\":true},\"myCareers\":{\"id\":\"my_careers\",\"component\":\"my_careers\",\"order\":4,\"enabled\":true},\"myVibe\":{\"id\":\"my_vibe\",\"component\":\"my_vibe\",\"order\":5,\"enabled\":true},\"newsFeed\":{\"id\":\"news_feed\",\"component\":\"news_feed\",\"order\":6,\"enabled\":true}},\"is_device_based\":false,\"passed\":true}},\"layer_configs\":{},\"time\":1787637199853,\"has_updates\":true,\"hash_used\":\"djb2\",\"user\":{\"userID\":\"e8b4dac8-02aa-40be-8732-c1bac17f599b\",\"customIDs\":{\"stableID\":\"e8b4dac8-02aa-40be-8732-c1bac17f599b\"},\"custom\":{\"talloUid\":\"e8b4dac8-02aa-40be-8732-c1bac17f599b\"},\"statsigEnvironment\":{\"tier\":\"production\"}},\"sdkInfo\":{\"sessionId\":\"cd2e24ad-694f-4191-ae3d-01348de24e1b\",\"sdkVersion\":\"0.12.1\",\"sdkType\":\"statsig-server-core-node\"},\"sdkParams\":{},\"evaluated_keys\":{\"userID\":\"e8b4dac8-02aa-40be-8732-c1bac17f599b\",\"stableID\":\"e8b4dac8-02aa-40be-8732-c1bac17f599b\"},\"param_stores\":{},\"can_record_session\":true,\"session_recording_rate\":1.0,\"recording_blocked\":false}","statsigUser",{"_492":896,"_897":-7,"_898":899,"_900":901,"_902":903},"statsigSSR",{"_458":459,"_460":461},"gates",{"_851":24,"_852":52,"_853":52,"_854":52,"_855":52,"_856":24,"_857":24,"_858":52,"_859":24,"_860":52,"_861":24,"_862":24,"_863":24,"_864":52,"_865":52,"_866":24,"_867":24,"_868":24,"_869":24,"_870":24,"_871":24,"_872":52,"_873":24,"_874":52,"_875":52,"_876":24,"_877":24,"_878":24,"_879":52,"_880":24,"_881":24,"_882":52,"_883":52,"_884":52,"_885":24,"_886":24,"_887":52,"_888":52,"_889":24,"_890":24,"_891":52,"_892":52,"_893":52,"_894":24,"_895":24},"configs",{"_462":463,"_464":465,"_466":467,"_468":469,"_470":471,"_472":473,"_474":475,"_476":477,"_478":479,"_480":481,"_482":483,"_484":485},"151910433",{"_486":462,"_487":841,"_489":842,"_491":492,"_411":843,"_494":24,"_495":52},"230711841",{"_486":464,"_487":753,"_489":838,"_491":839,"_411":840,"_494":52,"_756":24,"_757":24},"558616907",{"_486":466,"_487":810,"_489":811,"_491":492,"_411":812,"_494":24,"_495":52},"2374213830",{"_486":468,"_487":753,"_489":808,"_491":492,"_411":809,"_494":24,"_756":24,"_757":24},"2400943617",{"_486":470,"_487":488,"_489":758,"_491":492,"_411":759,"_494":24,"_495":24},"2431912394",{"_486":472,"_487":753,"_489":754,"_491":492,"_411":755,"_494":24,"_756":24,"_757":24},"2750779937",{"_486":474,"_487":750,"_489":751,"_491":492,"_411":752,"_494":24,"_495":52},"2811707873",{"_486":476,"_487":633,"_489":634,"_491":492,"_411":635,"_494":24,"_495":52},"3393096890",{"_486":478,"_487":628,"_489":629,"_491":492,"_411":630,"_494":24,"_495":52},"3559441793",{"_486":480,"_487":523,"_489":524,"_491":492,"_411":525,"_494":24,"_495":52},"4044382156",{"_486":482,"_487":498,"_489":499,"_491":492,"_411":500,"_494":24,"_495":52},"4194336348",{"_486":484,"_487":488,"_489":490,"_491":492,"_411":493,"_494":24,"_495":24},"name","rule_id","default","secondary_exposures",[],"id_type","userID",{"_496":497},"is_device_based","passed","treatment","beta","1OE6OllbaUoNF7xuo9O3B7:100.00:2-1OE6OjG8ICfjlHZyN1Sqi5",[],{"_501":502,"_503":504,"_505":506,"_507":508,"_509":510,"_511":512},"storyFeed",{"_33":522,"_514":522,"_515":70,"_516":24},"tipsVideo",{"_33":521,"_514":521,"_515":127,"_516":24},"profileProgress",{"_33":520,"_514":520,"_515":241,"_516":52},"myCareers",{"_33":518,"_514":518,"_515":519,"_516":52},"myVibe",{"_33":517,"_514":517,"_515":99,"_516":52},"newsFeed",{"_33":513,"_514":513,"_515":146,"_516":52},"news_feed","component","order","enabled","my_vibe","my_careers",4,"profile_progress","tips_video","story_feed","3iv7Qwu4KrgWC4rbIUZdvM-3iv7QuP2i97siETg7N3AcK",[],{"_526":527,"_528":529,"_496":530,"_531":532},"version","1.0","feature_flag","profile_edit_v2","alpha","layout",{"_317":533,"_534":535,"_536":537,"_538":539,"_540":541,"_542":543,"_544":545,"_546":547,"_497":548},{"_530":618,"_497":619},"bio",{"_530":608,"_497":609},"interests",{"_530":599,"_497":600},"skillsLanguages",{"_530":590,"_497":591},"education",{"_530":581,"_497":582},"experience",{"_530":572,"_497":573},"activities",{"_530":563,"_497":564},"accomplishments",{"_530":560},{"_549":550,"_551":552},"screenHeader","Update Accomplishments","fields",[553],{"_39":554,"_555":546,"_556":557,"_558":559},"text","key","label","Accomplishments","placeholder","Enter your accomplishments",{"_37":550,"_549":550,"_551":561},[562],{"_39":554,"_555":546,"_556":557,"_558":559},{"_37":565,"_549":565,"_551":570},{"_549":565,"_551":566},"Add Activity",[567],{"_39":554,"_555":544,"_556":568,"_558":569},"Activities","Enter your activities",[571],{"_39":554,"_555":544,"_556":568,"_558":569},{"_37":574,"_549":574,"_551":579},{"_549":574,"_551":575},"Update Experience",[576],{"_39":554,"_555":542,"_556":577,"_558":578},"Experience","Enter your experience",[580],{"_39":554,"_555":542,"_556":577,"_558":578},{"_37":583,"_549":583,"_551":588},{"_549":583,"_551":584},"Update Education",[585],{"_39":554,"_555":540,"_556":586,"_558":587},"Education","Enter your education",[589],{"_39":554,"_555":540,"_556":586,"_558":587},{"_37":592,"_549":592,"_551":597},{"_549":592,"_551":593},"Update Skills & Languages",[594],{"_39":554,"_555":538,"_556":595,"_558":596},"Skills & Languages","Enter your skills & languages",[598],{"_39":554,"_555":538,"_556":595,"_558":596},{"_37":601,"_549":601,"_551":606},{"_549":601,"_551":602},"Update Interests",[603],{"_39":554,"_555":536,"_556":604,"_558":605},"Interests","Enter your interests",[607],{"_39":554,"_555":536,"_556":604,"_558":605},{"_37":615,"_549":615,"_551":616},{"_549":610,"_551":611},"Update Bio Beta",[612],{"_39":554,"_555":534,"_556":613,"_558":614},"Bio","Enter your bio","Update Bio",[617],{"_39":554,"_555":534,"_556":613,"_558":614},{"_37":625,"_549":625,"_551":626},{"_549":620,"_551":621},"Update Location",[622],{"_39":554,"_555":317,"_556":623,"_558":624},"Location","Enter your location","Update Status",[627],{"_39":554,"_555":317,"_556":623,"_558":624},"ZZuKDQhs76uNu7onAosZR:100.00:2-ZZuKCbeZOX0u4zsMssPGP",[],{"_631":632},"min_version","1.1.6","1qB3cKolYTho7KCZitHlbv:100.00:5-1qAYSILd5gXFsDKMwDP8LX",[],{"_526":636,"_531":637,"_638":639},"2.0",{"_33":655,"_528":655,"_656":657},"themes",{"_488":640},{"_641":642,"_643":644},"spacing",{"_652":653,"_654":167},"colors",{"_645":646,"_647":646,"_648":649,"_650":651},"background","#FFFFFF","card_background","primary_text","#000000","secondary_text","#666666","card_gap",16,"section_padding","profile_layout_v2","section_groups",[658],{"_37":659,"_660":661},"Personal","sections",[662,663,664,665,666,667,668],{"_33":740,"_39":740,"_515":70,"_514":741,"_672":742},{"_33":723,"_39":723,"_515":127,"_514":724,"_672":725},{"_33":706,"_39":706,"_515":241,"_514":707,"_672":708},{"_33":698,"_39":698,"_515":519,"_514":699,"_672":700},{"_33":690,"_39":690,"_515":99,"_514":691,"_672":692},{"_33":682,"_39":682,"_515":146,"_514":683,"_672":684},{"_33":669,"_39":669,"_515":670,"_514":671,"_672":673},"accomplishments_card",7,"AccomplishmentsCardV2","config",{"_37":557,"_674":675,"_551":676},"screenName","profile__accomplishments",[677],{"_33":678,"_39":679,"_680":681},"accomplishments_items","list_item","items",[],"activities_card","ActivitiesCardV2",{"_37":568,"_674":685,"_551":686},"profile__activities",[687],{"_33":688,"_39":679,"_680":689},"activities_items",[],"experience_card","ExperienceCardV2",{"_37":577,"_674":693,"_551":694},"profile__experience",[695],{"_33":696,"_39":679,"_680":697},"experience_items",[],"education_card","EducationCardV2",{"_37":586,"_674":701,"_551":702},"profile__education",[703],{"_33":704,"_39":679,"_680":705},"education_items",[],"skills_languages_card","SkillsLanguagesCardV2",{"_37":595,"_674":709,"_551":710},"profile__skills_languages",[711,712],{"_33":719,"_39":714,"_37":720,"_716":721,"_680":722},{"_33":713,"_39":714,"_37":715,"_716":717,"_680":718},"languages","badge_group","Languages","badgeColor","blue-300",[],"skills","Skills","green-300",[],"interests_card","InterestsCardV2",{"_37":604,"_674":726,"_551":727},"profile__interests",[728,729],{"_33":734,"_39":714,"_37":735,"_736":737,"_716":738,"_680":739},{"_33":730,"_39":714,"_37":731,"_716":732,"_680":733},"career_interests","Career Interests","coral-200",[],"industry_interests","Industry Interests","textType","header3","purple-200",[],"bio_card","BioCardV2",{"_37":613,"_674":743,"_551":744},"profile__bio",[745],{"_33":746,"_39":554,"_411":306,"_736":747,"_748":749},"bio_text","regular16","color","secondary","1cPTrX2qRpR15UBnKPMXhe:100.00:2-1cPTrVnop7HwMv3s9HRjYc",[],{"_516":52},"prestart",[],{},"is_experiment_active","is_user_in_experiment",[],{"_643":760},{"_761":762,"_763":646,"_764":765,"_766":767,"_768":769,"_770":771,"_772":773,"_774":775,"_776":777,"_778":779,"_780":781,"_782":783,"_784":785,"_786":787,"_788":789,"_790":791,"_792":793,"_794":794,"_795":796,"_797":789,"_798":799,"_800":801,"_802":803,"_804":805,"_806":807},"brand","#23395B","white","offWhite","#FFF4F42","baseBackground","#fafcff","borderBackground","#e0e0e0","danger","#d12428","success","#02730f","warning","#FCE118","info","#E4F8FF","darkBackground","#010318","lightBackground","#F4F4F4","dark","#202020","altBackground","#9c9c9c","gray","#8a8a8a","gray20","#005807","gray40","#616161","gray70","#797979","transparent","opaque","rgba(0,0,0,0.1)","forestGreen","gold","#F2AC1C","lightBlue","#d9e9fc","paceBlue","#CFDEE7","yellow","#fff703","clay","#967D44",[],{},"7bUbyVUILCm7wqWqpyi5do-7bUbyUfGjkcDd1ouOqmrUm",[],{"_813":814,"_815":816,"_817":818},"explore_opportunities",{"_515":70,"_514":813,"_819":820},"explore_search",{"_515":127,"_514":815},"explore_list",{"_515":241,"_514":817},"sub_components",[821,822,823,824],{"_514":835,"_460":836},{"_514":832,"_460":833},{"_514":829,"_460":830},{"_514":825,"_460":826},"scholarships",{"_33":519,"_37":827,"_828":825},"Scholarships","listType","courses",{"_33":241,"_37":831,"_828":829},"Courses","careers",{"_33":127,"_37":834,"_828":832},"Career Navigator","jobs",{"_33":70,"_37":837,"_828":835},"Jobs & Internships",[],"stableID",{},"3Rd1Ri5XBQIglfMEwjIkG7:100.00:3-3Rd1RgqV9yyM1QeIVbMHn5",[],{"_844":845,"_846":847,"_511":848},"createPost",{"_33":850,"_514":850,"_515":70},"feedSelect",{"_33":849,"_514":849,"_515":127},{"_33":513,"_514":513,"_515":241},"feed_select","create_post","15146329","88647992","357169355","419022013","452380100","512472402","612239029","621936954","827105181","1013876983","1051929575","1212282567","1235551158","1551224207","1579488973","1608580799","1660322309","1685639577","1736670698","1809849743","1865400435","1867875410","1896186400","1988463243","2191373427","2391574571","2679797355","2873377340","2939121896","2964530023","3005498566","3039458390","3076862121","3133954998","3176969473","3315981121","3381168580","3557635766","3702157961","3712733927","3925450214","3984815646","4068263545","4139579230","4212168725","e8b4dac8-02aa-40be-8732-c1bac17f599b","email","custom",{"_906":896},"customIDs",{"_839":896},"statsigEnvironment",{"_904":905},"tier","production","talloUid","isAuthenticated","userAndSession",{"_14":1006,"_451":-5,"_1007":24,"_1008":1009,"_1010":1011},"courseSearch",{"_829":955,"_956":939,"_957":958,"_959":939,"_960":-5,"_961":-5,"_962":-5,"_923":24,"_963":24,"_13":-5,"_964":965,"_966":-5,"_967":968,"_969":970,"_971":972},"careerNavigatorSlice",{"_317":940,"_941":306,"_942":943,"_944":945,"_946":52,"_947":52,"_948":-5,"_949":950},"caapCareerSearch",{"_507":24,"_916":306,"_917":918,"_919":920,"_921":922,"_923":24,"_924":-5,"_925":24,"_926":927},"searchValue","searchResult",[],"comparisonData",[],"searchFilters",{"_928":929,"_930":306,"_931":306,"_932":933,"_934":935,"_936":937,"_938":939},"isLoading","comparisonError","shouldOpenTray","traitSpecificCareers",{},"selectedHub",[],"selectedEarning","selectedEducation","sortByField","name.keyword","sortOrder","asc","pageSize",10,"from",0,{"_33":951,"_486":952,"_39":953,"_954":306},"locationString","defaultLocation",{"_33":951,"_486":952,"_39":953,"_954":306},"scholarshipLocation",{"_33":951,"_486":952,"_39":953,"_954":306},"loadingLocation","loadingCaapAssessmentResults","caapAssessmentResult","industryPreference",[],"0","United States (Default)","nation","highlight",[],"totalCount","filters",{"_973":306,"_974":24,"_975":24,"_976":24,"_977":24,"_978":24,"_979":24,"_980":24,"_981":24,"_982":983,"_984":985,"_986":987,"_713":988,"_989":990,"_991":992,"_993":994,"_995":-5,"_996":24,"_997":998,"_999":939,"_936":167,"_1000":1001,"_1002":1003},"activeFiltersCount","filterCounts","appliedFilters","sortInfo","isLoadingMore","favoriteCourseIds",[],"lastSearchTimestamp","prefetchedPages",[],"prefetchingPages",[],"prefetchedCourses",{},"searchQuery","withCertificate","isFree","withFreeCertificate","isUniversity","showSavedOnly","isBeginner","isIntermediate","isAdvanced","topLevelSubjects",[],"institutions",[],"subjects",[],[],"providers",[],"durationBuckets",[],"duration",{"_1004":-5,"_1005":-5},"language","hasSubtitles","subtitleLanguages",[],"page","sortColumn","created","sortBy","desc","min","max",{"_1017":24,"_907":24},"isOnboardingComplete","onboardingResume",{"_1015":24,"_1016":-5},"emailUpdateModal",{"_1012":24,"_1013":306,"_1014":306},"open","newEmail","password","checked","resumeUrl","oktaChecked"]

Our Core Values are:

Note:

QUALIFICATIONS

Find Jobs

Supv Customer Service CBS