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Veterinary Receptionist / Client Service Representative
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Oregon data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$46,279 / year median in Oregon
-4% projected decline
Job Description
Veterinary Receptionist / Client Service Representative Western Veterinary Partners - 3.8 Salem, OR Job Details Full-time $19 - $22 an hour 7 hours ago Benefits Health insurance Dental insurance Paid time off Uniform allowance Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Patient scheduling systems Sales transaction processing Financial transaction processing Phone communication Greeting customers Practice management software Accurate transaction records management Managing clients in a customer support role Financial records management Financial record maintenance Multi-line phone systems Technical Proficiency Office phone management Full Job Description Animal Care Center Veterinary Clinic is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
Compensation:
$19 - $22 per hour, for each hour worked This is a full-time position with a 4/10 schedule and availability needed Monday through Friday . No Weekends! Full-time Benefits Package
•: Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program (EAP) 401k with company match Paid time off in accordance with site policy and applicable law Personal pet discount Uniform allowance Part-time team members may be eligible for limited benefits in accordance with company policy and state law Minimum qualifications and skill set: Previous veterinary receptionist or healthcare-related front-desk experience preferred Proficiency in the following skills: Ability to manage a multi-phone line system while assisting in-person clients Experience working with veterinary practice management software Exceptional verbal and written communication skills Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations Strong organizational and time management skills Experience scheduling appointments and coordinating calendars preferred Ability to accurately process payments and maintain financial records Positive attitude and willingness to collaborate with a team Ability to remain calm, professional and solution-oriented during busy periods Why choose us? Animal Care Center Veterinary Clinic is a trusted and beloved four-doctor veterinary practice serving the community in Salem, Oregon. With a team of experienced veterinarians and compassionate staff, they provide personalized care and attention to each furry patient that comes through their doors. From routine wellness exams to advanced surgical procedures, Animal Care Center Veterinary Clinic is dedicated to promoting the health and well-being of pets while nurturing strong bonds with their owners. Their commitment to excellence and unwavering dedication to animal welfare make them a cornerstone of pet care in the local area. #LI-RX1 Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact . Hiring decisions will be based on merit, qualifications and the legitimate needs of the business. Candidate Privacy Notice
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Health Insurance