Service Advisor

Service Advisor 3.4 3.4 out of 5 stars At Bowser in Chippewa, PA, we're more than a dealership - we're a team that treats each other like family. We believe that when we take care of our employees, they take exceptional care of our customers. If you're an experienced Service Advisor who thrives on helping people and building lasting relationships, we'd love to welcome you to our team. What You'll Do As a Service Advisor, you'll be the friendly face and trusted guide for our customers. You'll play a key role in creating a positive experience from the moment they arrive to the moment they drive away. Greet customers warmly and document their automotive needs clearly and accurately Perform walk-arounds and test drives to identify additional maintenance or repair needs Provide detailed repair estimates and realistic completion timelines Maintain open communication with technicians throughout the day Administer warranties and verify payment methods Keep customers informed and updated every step of the way Review completed work with customers and ensure total satisfaction Follow all Bowser safety policies and procedures Help us maintain the highest level of Customer Satisfaction (CSI) What We're Looking For We're searching for someone who not only has experience but also shares our commitment to service and teamwork. High school diploma or equivalent Previous experience at an automobile dealership or independent repair facility Sales experience and strong customer service skills Excellent written and verbal communication skills General knowledge of vehicle mechanical operations ASE certification preferred Professional appearance Valid driver's license in good standing Ability to lift 1025 lbs. Ability to drive automatic and standard transmission vehicles preferred Why Join Bowser? At Bowser, you're not just an employee - you're part of a team that values respect, stability, and long-term success. We work together, support one another, and celebrate wins as a group.

We offer:

Competitive pay Excellent medical, dental, and vision benefits Generous Paid Time Off Company-paid life insurance Supplemental short-term disability coverage If you're looking for a workplace where your hard work is appreciated, your growth is supported, and your team feels like family, Bowser is the place for you. Apply today and grow your career with us.