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Customer Service Representative

Job

Insight Global

Braddock, PA (In Person)

Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 7/24/2026

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Job Description

Customer Service Representative at Insight Global Customer Service Representative at Insight Global in Braddock, Pennsylvania Posted in 7 days ago.
Type:
full-time
Job Description:
Must Haves:
Bachelor's / Associates Degree (general) Proficiency in Microsoft Office product suite
Plusses:
Willingness to learn Excellent inter-personal, organizational, written and oral communication skills Ability to work in a fast paced environment
Overview:
Insight Global is in search of a Customer Support Representative for a large pharmaceutical client in Indianola, PA. This position is responsible for providing assistance to external customers and multiple field Teams. Responsibilities include customer calls, inquiries and part order processing. Support resolution of customer inquiries regarding parts and service dispatch as well as updating and accurately maintaining data in SAP and CRM systems. Day to
Day:
Provide support function such as facilitating resolution of customer/field issues. Utilize SAP and CRM Systems to professionally handle customer/field calls, and requests via phone, CRM, email and web. Customer calls and part order process management. Provide dispatch service to customers as well as manage Dispatch console for the field. Install Dismantle Report updates.