PT or FT Customer Service Representative

Parking Guest Ambassador

• Fast Park & Relax Apply on our company's job site for immediate consideration (serious inquiries only please):

PART TIME

https://www.paycomonline.net/v4/ats/web.php/portal/65F0E9B237C23FF20E89222C473E6B9D/jobs/332748

FULL TIME:

https://www.paycomonline.net/v4/ats/web.php/portal/65F0E9B237C23FF20E89222C473E6B9D/jobs/319714 $16.00

• $17.

00/hour

Shifts:

12am

• 8am (this is an overnight shift) 8am
• 4pm (may include weekends) 4pm
• 12am (may include weekends) About the Role Fast Park & Relax is seeking a dependable, customer‑focused Parking Guest Ambassador to help manage parking operations and support guests throughout their parking experience.

This position is essential to maintaining efficient traffic flow, maximizing parking capacity, and delivering outstanding service to all customers. Job Purpose To effectively coordinate and oversee parking operations in a designated area by directing traffic, monitoring parking activity, assisting guests, enforcing parking regulations, and ensuring a safe, clean, and well‑managed environment. Key Responsibilities Direct incoming and outgoing vehicles to available parking spaces using clear hand signals and verbal instructions Monitor parking lots to ensure efficient space usage and prevent congestion Enforce parking rules, including time limits and prohibited parking areas Respond to customer questions about parking availability, directions, and regulations Assist customers with parking‑related issues (lost tickets, lockouts, etc.) Communicate regularly with parking team members to ensure smooth operations Operate parking equipment, including gates, ticket dispensers, and payment systems Prepare reports on parking occupancy, revenue, and incident activity Maintain a clean, organized work area and ensure the safety and security of parking facilities Perform other related duties as assigned Employee Benefits Fast Park & Relax offers a strong, competitive benefits package, including: Medical (PPO or HDHP) Dental Vision Health Savings Account (HSA) Basic Life / AD&D Supplemental Life / AD&D Disability Insurance Employee Assistance Program (EAP) 401(k) Retirement Savings Plan Paid Time Off (PTO) Holiday Pay Ideal Candidate Customer‑service oriented Reliable and able to work overnight/weekend shifts Excellent communicator Comfortable working outdoors and on your feet Able to multitask in a fast‑moving environment Join Our Team! If you enjoy helping guests, keeping operations running smoothly, and being part of a supportive and dynamic team, we encourage you to apply for our Parking Guest Ambassador position.

Competencies:

Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Effectively present information in one-on-one situations to customers and other employees of the company Add, subtract, two

• digit numbers and multiply and divide with 10s and 100s, perform these operations using units of American money Determining causes of operation errors and deciding what to do about it Pleasant with others, good-natured, cooperative attitude Reliable, responsible, and dependable Honest and ethical Knowledge of the structure and content of the English language including the spelling and meaning of words Aptitude to work independently as well as in a team environment Effectively multi-task and adapt to fast paced environment Think ahead, connect pieces of information, and coordinate workforce accordingly Basic math and computer skills Read, write, and comprehend simple instructions, short correspondence, and memos

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. See details at close and far range See under low-light conditions and in the presence of a glare or bright lighting See objects or movements of objects to ones side when eyes are looking ahead Match or detect differences between colors, including shades of color or brightness Detect the differences between sounds that vary in pitch and loudness Judge the distance of an object Know the direction from which a sound originated Quickly respond to a signal (sound, light, picture) when it appears Listen to and understand information presented through spoken words Read and understand information presented in writing Make repeated movements of the fingers, hands, and wrists Exert maximum muscle force to lift, push, pull, or carry objects Keep balance or stay upright when in an unstable position Make repeated adjustments to the controls of a machine or a vehicle to exact positions Coordinate 2 or more limbs while sitting, standing, or lying down Exert muscle force repeatedly or continuously over time Use muscle force to propel oneself or to throw an object Use abdominal and lower back muscles to support part of the body repeatedly or continuously over time Bend, stretch, twist, or reach with body, arms, and/or legs

Work Environment and Physical Requirements:

Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May be exposed to construction and various weather conditions. The noise level in the work environment may range from moderate to loud. This position is performed inside as well as outside weather conditions. Regularly required to talk or hear. Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Occasionally required to climb, balance, stoop, kneel, crouch or crawl. Frequently lift and move up to 25 pounds. Please note, this job posting/description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Pay:

$16.00

• $17.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Overnight shift

Education:

High school or equivalent (Required)

License/Certification:

Driver's License (Preferred)

Work Location:

In person