Mercedes Benz Service Advisor (Experienced Advisor Needed)

If you are looking for an opportunity to work for a fast growing, family owned dealership, Euro Motorcars Devon is for you! Euro Motorcars Devon is always looking for a qualified individuals to join our service team to help handle the overflow of work we are experiencing. We are looking for an experienced Service Advisor ( Prior experience with any brand) At Euro Motorcars Devon, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Euro Motorcars Devon, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on vehicles, products and services Service Specific Benefits Manufacturer Training offered Air-conditioned shop State-of-the-art, brand new facility with air-conditioned and cutting edge technology (collision center only) Shop equipped with the newest technology and equipment Work environment OSHA certified to current Air Quality Standards Highly productive shop Career advancement opportunities, promote from within State inspection certification reimbursement and all training expenses paid to further your career Continued education, manufacturer hands on and web based training Clean and professional work environment Competitive wages Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Must hold a high school diploma or equivalent Excellent customer service skills Basic Computer skills Positive, friendly attitude, along with a customer service mentality Enjoy working in a fast paced environment Excellent oral and written communication skills Team player Must have a valid driver's license Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment Must have clean & valid driver's license