Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Customer Service Representative

Job

Robert Half

Emmaus, PA (In Person)

Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 7/4/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
36
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Robert Half is seeking a professional and customer-focused Customer Service Representative with experience handling a high volume of inbound and outbound calls. In this role, you will serve as the first point of contact for customers, providing prompt, accurate, and courteous support while managing a fast-paced call environment. The ideal candidate is calm under pressure, solutions-oriented, and committed to delivering an excellent customer experience.
Key Responsibilities:
Manage a high volume of inbound and outbound customer calls dailyRespond to customer inquiries regarding products, services, orders, billing, or account issuesResolve customer concerns efficiently while maintaining professionalism and empathyAccurately document customer interactions in CRM or internal systemsEscalate complex issues to the appropriate department when neededMeet or exceed service metrics, including call volume, response time, and resolution goalsMaintain up-to-date knowledge of company products, services, and policiesSupport additional administrative or customer service tasks as assigned