Customer Service Representative

• Tag & Title Company Description Runkle's Notary-Tag-Title was established in 1949.

We are an employee-owned company meaning you will begin vesting actual shares in the company starting on day-1. We are a PennDOT Contracted Messenger Service that provides Pennsylvania residents with services related to their Motor Vehicle and Driver's License needs. Because of our direct connection with PennDOT, we are able to offer instant processing for most of these services. Job Description We are currently searching for a reliable, friendly and professional individual who will be able to assist our customers with their Driver's License and Motor Vehicle needs. No prior training is necessary as we will teach you the essential information you will need to be successful in this position. Required Work Hours In order to qualify for this position, you must be available to work during our hours of operation. Monday

• Friday
• 9:00am-6:00pm (work four days, off one day) Saturdays
• 9:00am
• 2:00pm Job Responsibilities Identifies customer's needs and interprets the Motor Vehicle Codes, policies and procedures.

Provides public service by responding to a large variety of public inquiries regarding all aspects of the Bureau of Motor Vehicles and drivers' licensing. Processing of all titling and driver's license documents through electronic vehicle registration program and/or DMV office. Submits all work to the Department of Motor Vehicles. Checks for accuracy in the application and ensures that all information is complete. Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations. Serves as a notary public. Maintains a professional appearance and a neat work area. Provides exceptional customer service to internal and external customers. Performs other job related duties as assigned. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. Job Requirements Outstanding Customer Service Skills Self-Motivated to Learn New Things Excellent Written and Verbal Skills Ability to Multi-task Good Organizational Skills and Attention to Details Proficient Typing/Computer Skills Problem Solving Skills Enthusiastic and Dependable Bilingual (English/Spanish) is a plus, but not required to apply

Job Type:

Full-time Pay:

$17.50

• $19.

50 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person