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Fred Beans Automotive
Customer Service Support Associate
Career Insights for Customer Service Representative (General)
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Customer Service Support Associate Fred Beans Automotive
- 3.
Schedule:
This position can be part-time or full-time, depending on what you are looking for. For full-time positions, you must be available to work Saturdays.What You'll Do:
Assist current Assistant Service Managers (ASMs) with daily tasks Support customer service in the service department (greeting, scheduling, inquiries) Help with coordinating workflow, follow-ups, and ensuring smooth operationsWhy You'll Love It Here:
Voted "Best Places to Work" 8 Years Running- Our people-first culture sets us apart. Company-Funded Training
- We invest in your future. Last year alone, we spent over $600,000 on training and leadership development for our team. Career Growth Opportunities
- We promote from within and offer clear paths for advancement. Performance Incentives
- Earn more as you help the team and our customers succeed. Work-Life Balance
- Convenient Monday through Saturday schedule with no Sundays required.
Comprehensive Benefits:
Medical, dental, and vision insurance Life and disability coverage Pet insurance 401(k) with company match Paid parental leave Paid vacation, personal days, and holidays Volunteer Time Off Bereavement leave Employee savings and referral bonuses Discounts on vehicle purchases, parts, and service AutoRewards membership with savings at over 150 vendors Healthy Living Program to support your physical, mental, and financial wellnessWho We're Looking For:
This is a great opportunity for someone who: Is friendly, outgoing, and enjoys interacting with customers and coworkers Has a positive attitude and brings energy to their work Has customer service experience and wants hands-on learning in the automotive field Has strong communication skills and is comfortable working with different personalities Is organized and able to keep track of multiple tasks and priorities Stays calm and professional, even when things get busy Has a strong work ethic and takes pride in doing things the right way Is dependable, reliable, and someone the team can count on Is eager to learn and isn't afraid to ask questions Can work independently while also being a strong team player Is detail-oriented and follows through on responsibilities Enjoys helping people and creating a positive customer experience- Fred Beans Automotive is an equal opportunity employer