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Lutheran SeniorLife

Receptionist, Customer Service Associate

Job Description

Overview Receptionist, Customer Service Associate St. John Community located in Mars, PA. Receptionist, Customer Service Associate rates start at $15.00/hour. Part-time;

Monday, Thursday & Friday:

4:00 p.m to 8:00 p.m. and

Saturday & Sunday:

9:00 a.m. to 2:00 p.m. Lutheran SeniorLife provides a comprehensive array of community based health and social service programs throughout western Pennsylvania. Our services include LIFE (Living Independence for the Elderly); skilled nursing, home health; personal care; adoption & foster care; assisted living; adult day services; memory care; hospice; palliative care; residential living; affordable housing; home safety monitoring; Meals on Wheels; rehabilitation services and private duty. St. John Community allows older adults to move through a continuum of care from residential living to skilled nursing, depending on the need. When you provide care for older adults, you're helping families keep the people they love healthy, happy and safe. We encourage job growth and advancement opportunities while providing flexibility to meet your individual needs. The Receptionist, Customer Service Associate is responsible for supporting reception, customer service, and clerical needs of the center. This shall include all duties related to job tasks as assigned by the manager and includes positive communication/interaction (problem solving) and telephone operations. Adheres to company's administrative and departmental policies and procedures including but not limited to safety and confidentiality. Qualifications Receptionist, Customer Service Associate qualifications include: High school diploma or general education degree (GED) One year related experience and/or training. Working knowledge of computers, Microsoft Word and Excel required. Benefits Lutheran SeniorLife offers a variety of benefits to employees and their families, as applicable, including but not limited to:

•based on employment status

• Competitive Wages, Hiring Incentives, Generous Paid Time Off, Bereavement Leave & Paid Holidays Individual Coverage Health Reimbursement Arrangement (ICHRA) health benefits solution. ICHRA provides larger flexibility and customization in medical plan options while still providing the tax benefits of a group plan. Dental, Vision, Life Insurance, and Long-Term Disability plans. Voluntary Suite of Benefits Available at Low Group Rates, including Short-Term Disability, Critical Illness, Hospital Indemnity, Accident Insurance, Identity Theft Protection, Legal Services, Pet Insurance, and Additional Life Insurance Options Employer-sponsored child care benefits. Immediate eligibility to participate in the employer-sponsored retirement savings plan FSA availability, depending on the individual health plan selected Total Wellness and WorkLife Balance resources, discounts, programs Tuition Reimbursement and Mileage Reimbursement for Eligible Employees Career Success - coaching, training, internships and recognition program Lutheran SeniorLife and its affiliates are equal opportunity employers.

Benefits

  • Paid Time Off (PTO)
  • Bereavement/Mental Health Leave
  • Financial Aid/Assistance
  • Other Retirement and Savings
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