Customer Service Rep 1 - Gwinnett Environmental Health

Job description JOB Ready for a career with purpose? The Customer Service Rep 1 for Gwinnett Environmental Health is just that!

This role is perfect for someone who enjoys helping people, staying organized, and being part of a team that protects and promotes community health. As a customer service professional, you'll play a key role in keeping our Environmental Health Department running smoothly while creating a positive first impression for the public we serve.

This position will require a candidate who is fluent in both English & Spanish and this is listed as part of the preferred qualifications for this role. The annual salary for this position is $38,000 with access to a generous benefits package including health, vision, dental plus so much more! This position also is a career ladder eligible position so you have the ability to earn more as you grow with us!

EXAMPLE OF DUTIES

What You'll Do:

Create a friendly, professional, and welcoming front desk environment for clients and visitorsServe as the first point of contact - answering calls, assisting walk-ins, and guiding the public through Environmental Health servicesProvide accurate information, respond to questions, and help connect clients to the right resourcesMulti-task between duties to support functions of the departmentCollect and process fees with accuracy and professionalismSupport daily operations through clerical tasks such as data entry, filing, messaging, and photocopyingUse modern office technology and computer systems to complete administrative work efficientlyCross-train in multiple areas and step in where needed to support a fast-paced, mission-driven team

SUPPLEMENTAL INFORMATION GNR

Public Health does not accept resumes without a fully completed employment application. Required education credentials, license(s), certification(s) and/or registration(s) must be submitted prior to employment. Due to the volume of applications we receive, we are unable to provide information regarding the status of your application over the phone.

GNR PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.

Under Title 1 of the ADA, we do not discriminate on the basis of disability in our employment practices. Applicants selected for employment will be subject to the following: Pre-Employment Drug & Medical Screening, Fingerprint Criminal Record Investigation & Reference Checks. Keywords environment-health-and-safety-hsse ecology-environment maintenance-repair-and-operations-mro insurance-consulting-and-technology