Service Advisor

• Customer Service & Sales
  Pottsville, PAFull-TimeService
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  Service Advisor
• Customer Service & Sales Bob Weaver Auto | Pottsville, PA Are you great with people, comfortable talking about money, and able to keep things moving in a fast-paced environment?

Bob Weaver Auto is looking for a Service Advisor to guide customers through the vehicle service and repair process from start to finish. This is a customer service and sales position. You will build relationships with customers, communicate repair recommendations, help customers make informed decisions about their vehicles, and coordinate with our technicians to keep work moving efficiently. Automotive experience is preferred, but it is not required for the right candidate. Strong customer service, consultative sales, or service-industry experience can translate well into this position. Who Will Succeed in This Role? You may be a great fit if you: Enjoy working directly with customers and building relationships

Are comfortable recommending services and asking for customer authorization

Can explain pricing and repair recommendations confidently and professionally

Stay organized while handling multiple customers and priorities

Communicate well by phone, text, email, and in person

Take ownership of customer concerns and follow through

Enjoy working in a busy, team-oriented environment

Want a career where your performance can increase your earning potential

What You'll Do

Greet customers and check vehicles in for service

Listen to customer concerns and accurately document repair needs

Schedule and coordinate service appointments

Communicate with technicians throughout the repair process

Keep customers informed about vehicle status, pricing, and completion times

Review and recommend maintenance and repair services

Prepare estimates and obtain customer authorization

Finalize repair orders and review completed work with customers

Follow up with customers as needed

Help create the level of service that keeps customers coming back

What We're Looking For

Strong customer service and communication skills

Sales experience or the ability to confidently recommend products and services

Dependable, organized, and able to follow through

Comfortable working in a fast-paced environment

Able to manage multiple customers and priorities at the same time

Comfortable learning and working in multiple computer systems

Professional appearance and communication

Valid PA driver's license Automotive service experience is a plus, but we are willing to train a strong customer-focused candidate with the right sales ability, work ethic, and desire to learn. Why Join Bob Weaver Auto?

Established, family-owned dealership

Busy service department with consistent customer traffic

Training and career advancement opportunities

Health, Dental & Vision benefits

401(k)

Employee vehicle purchase discounts

Payment plans for personal vehicle repairs

Modern service facility

Free college tuition opportunities through Strayer University for eligible employees and family members If you are looking for more than just another customer service job—and want the opportunity to build a long-term career in the automotive industry—we would like to meet you. Apply today to start a conversation with our team. Learn more about our company and career opportunities at WorkWithWeavers.com. Powered bybreezy