Large Animal Customer Service Representative (Part-Time)Quakertown Veterinary Clinic is seeking a friendly, organized, and professional Customer Service Representative to join our Large Animal Reception team.

If you enjoy working with people, thrive in a busy environment, and have an appreciation for horses and farm animals, we'd love to hear from you. As part of our 24/7 veterinary hospital, you'll play an important role in creating a positive experience for clients while supporting our large animal veterinarians and staff.

Our team is committed to providing compassionate, high-quality veterinary care and outstanding customer service every step of the way.

What You'll DoAs a member of our reception team, you'll help ensure the day-to-day operation of the large animal service runs smoothly.

Responsibilities include:

Answering incoming phone calls in a courteous and professional mannerAssisting clients with questions and directing inquiries to the appropriate team membersWelcoming clients and managing the check-in and check-out processScheduling appointments and maintaining an organized daily scheduleEntering and updating client and patient records accuratelyPreparing invoices and processing paymentsPerforming general administrative tasks, including filing, email, mail handling, and maintaining recordsCompleting and organizing required state documentationSchedulePart-time positionConsistent daytime hours supporting our Large Animal serviceWhat We're Looking ForPrevious experience in customer service, reception, or a client-facing role is requiredStrong verbal and written communication skillsExcellent organizational skills with the ability to manage multiple tasks efficientlyA positive, team-oriented attitude and a commitment to providing exceptional customer serviceComfort working in a veterinary setting; experience with large animals is helpful but not requiredProfessional communication, appearance, and conduct