Customer Service Specialist

Job Overview We are seeking a motivated, customer-focused individual to join our team as a full-time Customer Service Specialist at our Rural Valley branch! This role is ideal for someone who enjoys building relationships, identifying customer needs, and providing personalized banking solutions. As a Customer Service Specialist, you'll play a key role in delivering excellent service while supporting both deposit and lending functions. What We Offer Competitive pay & benefits Paid training & growth opportunities Friendly, supportive team environment Job Description Provide a broad range of services to customers, including deposit and loan products Build and maintain relationships with new and existing customers Identify customer needs and recommend appropriate banking products and services Process new accounts, loans, and related documentation Monitor overdrafts and assist customers with repayment solutions Respond to customer inquiries and resolve service-related issues Support branch sales goals and participate in customer outreach efforts Requirements Minimum of three years of banking experience preferred Strong communication, interpersonal, and sales skills Knowledge of bank products, services, and operating procedures Proficient computer skills and attention to detail Apply Now! Candidates may submit their resume to careers@eldertonbank.com

Equal Opportunity Employer Pay:

$18.74 - $28.11 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person