Job Summary:

We are seeking a professional and personable Client Advisor to join our growing Nissan Dodge Ram Chrysler Jeep dealership. In this role, you will serve as the primary point of contact for customers, providing exceptional service and customized vehicle and financial solutions. Your expertise will help build strong relationships, understand customer needs, and deliver personalized guidance to enhance satisfaction and foster loyalty.

Responsibilities:

Greet customers warmly and identify their vehicle preferences and needs through active listening and effective communication. Provide comprehensive information about our vehicle inventory, features, financing options, and services to help customers make informed decisions. Develop and nurture long-term relationships with clients by offering ongoing support, follow-up, and service recommendations. Collaborate with team members to ensure customer requests are handled efficiently and accurately. Stay informed about the latest vehicle models, industry trends, product updates, and dealership promotions to provide accurate guidance. Assist in resolving customer concerns promptly and professionally to ensure a positive experience. Maintain detailed records of customer interactions, test drives, sales transactions, and service history in accordance with dealership policies.

Qualifications:

Proven experience in customer service, sales, or automotive advising preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Professional demeanor with a focus on delivering outstanding customer service. High school diploma or equivalent; additional certifications or automotive training are a plus.

Job Type:

Full-time Pay:

$38,000.00 - $105,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person