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Customer Service Rep
Job
ACM Services LLC
State College, PA (In Person)
Full-Time
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Job Description
Customer Service Rep - State College, PA
State College, PA
5 DAYS AGO
22586365
Summary
State College, PA
In-Person
Competitive Salary
0 Years Experience
High school graduate or equivalency certificate (GED)
No Commission
40.00 hours per week / Day Shift / Full-Time
Description This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records Lincare is an equal opportunity employer, access and affirmative action employer.