Customer Service Representative

Customer Service Representative Req #4002 York, PA, USA

• Morgantown, WV, USA
• Fairmont, WV 26554, USA
• Winchester, VA 22601, USA
• Salem, VA 24153, USA
• Richlands, VA, USA
• Edinburg, VA 22824, USA
• Woodstock, VA 22664, USA
• Princeton, WV 24740, USA
• Rocky Mount, VA 24151, USA
• Radford, VA, USA
• Lebanon, PA, USA
• Buckhannon, WV 26201, USA
• Covington, VA 24426, USA
• Rustburg, VA 24588, USA
• Weston, WV 26452, USA
• Appomattox, VA 24522, USA
• Lancaster, PA, USA
• Carlisle, PA 17013, USA
• Bluefield, WV, USA
• Harrisonburg, VA, USA
• Welch, WV 24801, USA
• Waynesboro, VA 22980, USA
• Staunton, VA 24401, USA
• Clarksburg, WV, USA
• Front Royal, VA 22630, USA
• Lynchburg, VA, USA
• Bedford, VA 24523, USA
• Salem, WV 26426, USA
• Christiansburg, VA 24073, USA
• Stephens City, VA, USA
• Wytheville, VA 24382, USA
• Roanoke, VA, USA
• Moneta, VA 24121, USA
• Blacksburg, VA, USA
• Chillicothe, OH 45601, USA Apply Share Job Description Posted Thursday, April 30, 2026 at 12:00 AM Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States.

We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes:

Shentel:

Provides traditional cable Internet services for small towns and rural communities.

Glo Fiber:

Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers.

Shentel Business and Glo Fiber Business:

Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com . Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Base hourly pay rate + uncapped commission World class 401(k) - up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays You worked hard for the following: Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience It's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals. What are you waiting for? Come join Shentel's Customer Care Team! Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status. If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com . When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly. For technical issues with the website, please contact employment@emp.shentel.com . EEO is the Law and Pay Transparency Job Details Job Family Customer Service Job Function Glo Fiber Pay Type Hourly Education Level High School Hiring Min Rate 42,000 USD Hiring Max Rate 60,000 USD Scan this QR code and apply! Download York, PA, USA, Morgantown, WV, USA, Fairmont, WV 26554, USA, Winchester, VA 22601, USA, Salem, VA 24153, USA, Richlands, VA, USA, Edinburg, VA 22824, USA, Woodstock, VA 22664, USA, Princeton, WV 24740, USA, Rocky Mount, VA 24151, USA, Radford, VA, USA, Lebanon, PA, USA, Buckhannon, WV 26201, USA, Covington, VA 24426, USA, Rustburg, VA 24588, USA, Weston, WV 26452, USA, Appomattox, VA 24522, USA, Lancaster, PA, USA, Carlisle, PA 17013, USA, Bluefield, WV, USA, Harrisonburg, VA, USA, Welch, WV 24801, USA, Waynesboro, VA 22980, USA, Staunton, VA 24401, USA, Clarksburg, WV, USA, Front Royal, VA 22630, USA, Lynchburg, VA, USA, Bedford, VA 24523, USA, Salem, WV 26426, USA, Christiansburg, VA 24073, USA, Stephens City, VA, USA, Wytheville, VA 24382, USA, Roanoke, VA, USA, Moneta, VA 24121, USA, Blacksburg, VA, USA, Chillicothe, OH 45601, USA