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TRUCKSTOP DISTRIBUTORS

4p-12am Service Writer

Career Insights for Automotive Customer Service Representative

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Based on Missouri data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$53,878 / year median in Missouri

+13% projected growth

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Job Description

Description Must be good with computers Starting at $16-$17 an hour plus commission Shift- 4p-12a Joplin 44's Diesel Service Center, one of the LARGEST and BEST in the nation, is now seeking Service Writers and Parts Counter Advisors to work our parts counter. Our Service Writers and Parts Counter Advisors are responsible for writing work orders, working with trucking companies on approvals for work, answering phone calls and creating a repeat customer base. This individual must be flexible on availability. Service Writers/ Parts Counter Advisors always maintain a professional attitude with sincerity and enthusiasm reflecting the store's commitment to our customers and Joplin 44's mission: A place where people want to stop. •After 90 days, Joplin 44 offers advancement opportunities for all employees who show initiative, are reliable and committed to customer service! Service Writers and Parts Counter Advisors working for the largest TA shops in the nation have the potential to earn an additional weekly commission!
Responsibilities:
Provide fast, efficient, and friendly customer service with 100% satisfaction. Write work orders and enter information into the computer system Ability to work safely Requirements Must have experience working in sales or customer service environment Willingness for flexibility to cover shifts when needed Must have a valid driver's license
Benefits:
Paid every Friday! Flexible Scheduling Overtime is available Generous employee discounts on general merchandise, meals, and FUEL! Gain financial security with a 401K retirement plan that offers a company match Health Insurance - Dental Insurance - Life Insurance Flex Spending and Dependent Care Accounts Profit Sharing Tuition Reimbursement/Educational Assistance up to $1500 a year Earn fast cash for referring family and friends! Joplin 44 is committed to providing a safe work environment. We require a pre-employment drug test for any drugs causing impairment which includes recreational marijuana. We complete background checks as well and do random drug testing for every employee. This is an on-site position and not remote. Iowa 80 is unable to sponsor a Visa.