Administrative Customer Service

Join a trusted local media company as a key member of our administrative team. This full-time, in-office career position supports our customers and internal teams by handling legal notices, classified ads, and newspaper subscriptions with professionalism and attention to detail. What you'll do Serve as a primary customer contact for legal notices, classified advertisements, and subscription setup/changes Collect, prepare, and process legal notices per publication requirements Take and place classified ads accurately, confirm details and deadlines with customers Create and update subscription accounts, process renewals, address billing and delivery questions Keep accurate records and assist with administrative tasks as needed What We're Looking For Customer-focused, professional, and detail-oriented Strong communication and customer service skills Comfortable handling both inbound and outbound customer phone calls Comfortable with computers, email, and basic office software; quick to learn internal systems Able to prioritize multiple tasks and meet deadlines in a fast-paced environment Previous experience in graphic design, Microsoft Office programs, and sales helpful but not required Schedule & Location Full-time, in-office position Monday-Friday, 8:00 a.m.

• 5:00 p.

m. This is an on-site position. Remote work is not available. If you enjoy working with people, supporting local businesses, and being part of a team that plays an important role in the community, we'd love to hear from you. The News-Gazette is an equal opportunity employer.

Pay:

$38,000.00

• $48,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person Administrative Customer Service Central Illinois Multimedia Group 2101 Fox Drive, Champaign, IL 61820 $38,000

• $48,000 a year
• Full-time $38,000
• $48,000 a year
• Full-time Join a trusted local media company as a key member of our administrative team.

This full-time, in-office career position supports our customers and internal teams by handling legal notices, classified ads, and newspaper subscriptions with professionalism and attention to detail. What you'll do Serve as a primary customer contact for legal notices, classified advertisements, and subscription setup/changes Collect, prepare, and process legal notices per publication requirements Take and place classified ads accurately, confirm details and deadlines with customers Create and update subscription accounts, process renewals, address billing and delivery questions Keep accurate records and assist with administrative tasks as needed What We're Looking For Customer-focused, professional, and detail-oriented Strong communication and customer service skills Comfortable handling both inbound and outbound customer phone calls Comfortable with computers, email, and basic office software; quick to learn internal systems Able to prioritize multiple tasks and meet deadlines in a fast-paced environment Previous experience in graphic design, Microsoft Office programs, and sales helpful but not required Schedule & Location Full-time, in-office position Monday-Friday, 8:00 a.m.

• 5:00 p.

m. This is an on-site position. Remote work is not available. If you enjoy working with people, supporting local businesses, and being part of a team that plays an important role in the community, we'd love to hear from you. The News-Gazette is an equal opportunity employer.

Pay:

$38,000.00

• $48,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person