Answering Service/Call Center Operator - Part time

Answering Service/Call Center Operator - Part time Ansir Communications, LLC - 2.7 North Haven, CT Job Details Part-time From $16.94 an hour 1 day ago Benefits Flexible schedule Qualifications Computer operation Active listening English Driver's License Attention to detail

Empathy Leadership Full Job Description JOB:

ANSWERING SERVICE/CALL CENTER OPERATOR

Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where no two calls are the same? We're looking for a friendly, empathetic, and motivated Answering Service Representative to become an essential part of our team! As the voice of our company—and a trusted representative for our clients—you'll play a key role in creating outstanding experiences with every call. From routine message-taking to urgent situations requiring immediate action, your professionalism and compassion will make all the difference. If you're ready to bring a smile to someone's day (all from behind a headset!), this is the opportunity for you. •This is an in person position - Not remote and we are looking to hire for various shifts

What You'll Do:

Answer incoming calls with professionalism, clarity, and a positive attitude Accurately take and relay messages using detailed client instructions Seamlessly transfer callers to the correct person or department Resolve inquiries with empathy and efficiency Stay informed on our clients' services to provide accurate information Maintain clear, organized, and accurate records of all interactions Collaborate with teammates and leadership to enhance the caller experience Handle and dispatch emergency calls, including burglary, fire, and critical alarm alerts, promptly and professionally

What We're Looking For:

Previous customer service or call center experience (a plus!) Strong communication skills and polished phone etiquette Excellent listening skills and a naturally empathetic approach Ability to multitask and stay organized in a fast-paced environment Strong attention to detail and a problem-solving mindset Comfortable using computers, CRM systems, and call-handling software Reliable, punctual, and open to working flexible hours

SOME OF SHIFTS WE ARE LOOKING TO HIRE FOR

Saturdays 7am-2pm Saturdays 2pm-7pm Mondays 8am-12pm Overnight availability We are also looking for someone flexible and open to participating in a rotating weekly on-call schedule! If you're ready to join a supportive team that values your voice, your professionalism, and your growth, we'd love to hear from you! Please submit your resume through Indeed, and we'll be in touch.

Job Type:

Part-time Pay:

From $16.94 per hour

Benefits:

Flexible schedule Application Question(s): Which shifts from the ones listed in the ad are you interested in?

Language:

English (Required)

License/Certification:

Drivers License (Required) Ability to

Commute:

North Haven, CT 06473 (Required)

Work Location:

In person