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Foster Klima & Company

Client Service Associate

Career Insights for Client Service Representative / Associate

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,877 / year median in Minnesota

-24% projected decline

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Job Description

Job Overview Are you a detail-oriented, client-focused professional looking to support a growing financial advisory practice? An elite Financial Advisor affiliated with Foster Klima is seeking a Client Service Associate to lead the day to day operational tasks for their personal practice, with a specialization in investment operations. This role offers the opportunity to work with a comprehensive financial solutions expert to deliver exceptional client experiences, ensuring smooth communication and operations. This position requires financial service industry experience, and responsible client service operations. This is an opportunity to have an immediate impact on clients while having the ability to grow and evolve with the business over time and grow your career within Finance. Our office is located in Minnetonka. This role offers hybrid work, with 3 days in the office after onboarding is complete. We are only considering candidates with Securities Licensing (Series 7, 63/66) obtained. Duties Manage client correspondence, calendar, and handle operational financial planning practice Open and maintenance investment accounts, insurance plans, and financial planning agreements Prepare documents using financial planning software Foresee the escalation of operational issues for the Advisor and work with appropriate parties to achieve resolution Manage daily and weekly tasks related to investment operations for the Advisor Courteous professionalism with high level client service and attention to detail Strict adherence to all regulatory, compliance, and confidentiality standards are essential components of this role Experience Must be licensed prior to start date (Series 7, Series 63, and/or Series 66) Life, Accident, and Health Insurance license prior to start date 3-8 years of experience supporting a financial advisor or wealth management practice in the financial services industry is preferred. About Foster Klima Foster Klima is a respected financial services agency. With over 150 years of history in the Midwest, we're committed to helping clients and our advisors build lasting financial achievement. We believe in empowering caring, responsible individuals to take control of their financial well-being. Foster Klima is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to a fair, inclusive hiring process.
Pay:
$90,000.00 - $95,000.00 per year
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Health savings account Retirement plan Vision insurance
License/Certification:
Do you have a valid Series 7, Series 63, and/or Series 66 (Required)
Work Location:
Hybrid remote in Minnetonka, MN 55305