Client Service Representative

Client Service Representative 2.5 2.5 out of 5 stars 1183 Massachusetts Ave, Arlington, MA 02476 Hybrid work $22 - $25 an hour Mill Brook Animal Clinic 2 reviews $22 - $25 an hour Mill Brook Animal Clinic is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our wonderful and caring environment means you'll provide cutting edge and high quality veterinary medical care. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. This position is a hybrid role requiring attendance in the clinic on Mondays and remote client service on Tuesday-Thursday. Some additional in clinic days may be requested on an as needed basis. Our team provides cutting edge veterinary medical care in everything from wellness exams and vaccines to advanced diagnostics and complex surgical procedures. It is our mission to provide all pets we see with the highest quality care. Our hospital has a wonderful work culture with a caring and dedicated team practicing high-quality veterinary medicine! Additionally, we operate in a bright and sunny space with free parking and many restaurants nearby.

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//millbrookanimalclinic.com/ Client Service Representative Mill Brook Animal Clinic in Arlington, MA $22.00 -$25.00 per hour

WHAT YOU'LL DO

Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system Warmly greets clients Prepares patient files Receives and relays client correspondence and updates client financial records Answers client's inquiries about basic animal care questions and routine procedures Educates clients on over-the-counter products such as flea and tick preventions Admits patients and handles medical records entries accurately Prepares client invoices for services performed Handles payment transactions Receives and relays telephone, fax, and email messages accurately and promptly Our Comprehensive benefit package includes: Medical, dental, and vision insurance 401(k) with a total company match up to 4%, after 6 months of employment Generous paid time off and flexible scheduling Continuing education allowance and professional development support Mental Health Resources Company paid bonding leave or applicable state provided bonding leave Perks for Your Pets Too! Because we know how much your pets mean to you, we offer special benefits designed just for them:

Pet Care:

Discounts on veterinary services and products

Diagnostics:

Savings on reference lab testing

Nutrition:

Discounts on Purina pet foods

Insurance:

Preferred rates with our pet insurance partner

REQUIREMENTS

High school diploma or equivalent Previous experience working as a Veterinary Receptionist/CSR is preferred but not required Significant experience with basic office functions in a busy office environment Must be a team player and have compassion for pets and their people Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions. Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. Employment will require the successful completion of references and background check.

FOR MASSACHUSETTS APPLICANTS

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IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY. RAREBREED VETERINARY PARTNERS AND ANY OF ITS AFFILIATED COMPANIES DOES NOT USE LIE DETECTOR TESTS AS PART OF THE APPLICATION PROCESS.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws . Learn more about our career opportunities at: https://rarebreedvet.com/careers/ Where uncommon support partners with joy.