CLIENT SERVICES & SALES MARKETING SPECIALIST

CLIENT SERVICES & SALES MARKETING SPECIALIST

Cambridge Innovation Institute

• 4.0 Needham, MA Job Details $25
• $26 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance Flexible spending account Vision insurance 401(k) matching Life insurance Qualifications LinkedIn Web design Statistics Market research projects Website management Google Sheets Sales reporting Customer retention Sales Marketing Event coordination Customer service Content management systems Competitive analysis Content editing Content writing Email marketing campaigns Social media platforms Sponsorships Organizational skills Prospecting Communications Marketing analytics CRM system proficiency 1 year Cross-functional collaboration Business Communication skills Entry level Cross-functional communication Campaign performance reporting Marketing collateral creation Full Job Description Our environment is friendly, inclusive, and very fast-paced, where people work hard and are rewarded and recognized for their efforts.

CLIENT SERVICES & SALES MARKETING SPECIALIST

Cambridge Innovation Institute (CII) is seeking a creative, outgoing, and self-motivated Client Services & Sales Marketing Specialist to help execute the marketing of our sponsorship and exhibit opportunities, and work directly with sponsors and exhibitors to fulfill contracted deliverables and create a positive and seamless client experience. This dynamic and cross-functional position is ideal for an early-career marketing professional looking to gain hands-on exposure across multiple business functions and develop a versatile and highly transferable skill set in these areas: Marketing Coordination & Execution

• Assist with campaign execution, promotional and revenue-generating initiatives, content development, and go-to-market activities Client Services / Customer Success Support
• Help drive client retention and engagement through proactive communication, contract fulfillment and coordination of deliverables Develop a strong foundation for future advancement into marketing, account management, sales , or client success .

Great opportunity for anyone interested in a career in the events industry!

Specific responsibilities include:

Develop and execute e-mail-marketing campaigns to promote exhibit and sponsorship opportunities. Track and report statistics for e-mail sales marketing campaigns for each conference. Coordinate the fulfillment of clients' contracted deliverables, e.g. set up one-on-one meetings for sponsors at events, order branded items, and organize the exhibit hall game card and raffle. Write and proofread sales-related marketing materials, e.g. brochures and event websites. Collaborate with the design team on production of exhibit & sponsorship collateral. Create, post, and update web content for sponsorship and exhibit pages. Develop LinkedIn social media promotions to increase event visibility and drive sponsorship and exhibit sales. Maintain the

Sponsor & Exhibitor Portal:

ensure deadlines are accurate, information is posted for clients to access, and client content is uploaded by the deadlines. Conduct market research on competitive events to identify prospective sponsors and expand the prospect database. Assist with client requests for demographics, attendee lists, and other event statistics. Support engagement initiatives, e.g. cooperative client registration discount campaigns. Travel to events as needed to assist with on-site deliverables and client support. This is one of the most gratifying and enjoyable parts of the job! Support Best of Show Awards programs (web design, marketing, planning)

Core Skills and Qualifications:

1-2 years' experience supporting sales with marketing execution: email marketing, social media (especially LinkedIn), and basic campaign coordination Degree in Marketing, Communications, Business, or a related field Strong interpersonal, written, and verbal communication skills Highly organized, proactive, and detail-oriented

• able to manage multiple campaigns, logistics, deadlines, and client deliverables simultaneously Creative and resourceful
• will bring ideas for improving campaigns, engagement, and client experience Professional, client-facing communication and customer-service orientation Responsiveness and follow-through
• strong sense of ownership in ensuring client deliverables are completed accurately and on time Adaptable and flexible within a fast-paced environment where priorities can shift and problem-solving is a daily part of the job Able to travel (around 4 trips yearly) and work sometimes long days at events.

Experience with email marketing platforms (e.g., Mailchimp, HubSpot, etc.) Familiarity with content management systems and website updates Proficiency in Microsoft Excel or Google Sheets for tracking and reporting Experience with CRM systems is a plus

Compensation:

$25

• $26 per hour (equivalent to $52,000
• $54,000 per year), and eligible for performance bonus tied to revenue and profit goals.

Hybrid Work Location:

Mostly remote; preference for candidates living within 40 miles of Needham, Massachusetts headquarters, and able to attend in-person team meetings (monthly or semi-monthly) and quarterly company meetings. Some overnight travel required to manage on-site execution at our events (up to 4 trips annually).

Work authorization:

We use E-Verify to confirm work authorization for new employees. To apply, please send résumé to: Ryan Kirrane Marketing Manager CII is proud to offer its employees these benefits and more: Health, dental, vision, disability, and life insurance Generous paid leave Company profit share 401(k) with company match FSA plan CII Cares CII is devoted to community service, organizing volunteer activities throughout the year to support underserved populations and practice environmental sustainability. CII Celebrates Diversity! We welcome all qualified applicants without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state or local law.