Part-Time Contact Center Representative - MUST

RESIDE IN BELLVUE, NE

Retail & Consumer Goods Industry | Remote After Training | Weekend Hours
About the Opportunity
We are seeking customer-focused, detail-oriented individuals to join our Contact Center team supporting a well-established retail and consumer goods organization known for its premium products and exceptional customer experience.

This is a great opportunity for someone looking to earn extra income on weekends, gain additional customer service experience, or supplement another part-time position during a busy seasonal period.\n

Schedule
Part-time weekend position\n
Availability between
8:00 AM and 8:00 PM on Saturdays and Sundays
Additional 4-8 hours/week available within business operating hours if interested\n
Training
Four days of paid onsite training: Tuesday through Friday, 9:00 AM to 4:00 PM\n
Position transitions to remote/work from home following successful completion of training\n
Responsibilities
Handle a high volume of inbound customer calls\n
Assist customers with placing orders accurately and efficiently\n
Respond to questions regarding products, pricing, promotions, discounts, and availability\n
Support customers with returns, exchanges, and company policies\n
Resolve routine issues and escalate more complex customer concerns when needed\n
Maintain a professional, patient, and empathetic approach with customers\n
Accurately document customer interactions and order information in company systems\n
Stay informed on products, services, promotions, and ordering procedures\n
Utilize downtime between calls to increase product knowledge\n
Meet established customer service, quality, and productivity goals in a fast-paced environment\n
Required Qualifications
Previous customer service experience\n
Call center, customer support, or contact center experience preferred\n
Strong verbal and written communication skills\n
Accurate data entry skills and attention to detail\n
Comfortable navigating multiple computer systems simultaneously\n
Ability to provide exceptional service while managing call volume\n
Proficiency with Microsoft Office products preferred\n
Strong computer and typing skills preferred\n
Experience supporting retail, e-commerce, or order management customer preferred\n
Job Type & Location
This is a Contract position based out of Bellevue, NE.\n
Pay and Benefits
The pay range for this position is $16.50 - $16.50/hr.\nEligibility requirements apply to some benefits and may depend on your job\nclassification and length of employment. Benefits are subject to change and may be\nsubject to specific elections, plan, or program terms. If eligible, the benefits\navailable for this temporary role may include the following:
Medical, dental & vision\n
Critical Illness, Accident, and Hospital\n
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available\n
Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
Short and long-term disability\n
Health Spending Account (HSA)\n
Transportation benefits\n
Employee Assistance Program\n
Time Off/Leave (PTO, Vacation or Sick Leave)\n
Workplace Type
This is a hybrid position in Bellevue,NE.\n
Application Deadline
This position is anticipated to close on Aug 14, 2026.

About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.

AI helps assess applications and qualifications, but final decisions are made by our hiring team. 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