Customer Service Representative

💼 Customer Service Representative (100% Remote - UT or CO Residents Only) Are you passionate about helping people and delivering exceptional customer experiences? We're looking for a Customer Service Representative to join a growing team supporting a fast-paced, customer-focused environment—all from the comfort of your home. If you thrive in structured environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to build your career in customer support. 🌟 What You'll Do Provide top-tier customer support via phone, email, and other communication channels Assist with order entry, data entry, and account updates with a high level of accuracy Resolve customer inquiries, claims, and complaints in a professional and timely manner Support sales initiatives, promotions, and customer education efforts Follow established processes and guidelines to ensure compliance and consistency Maintain detailed documentation of customer interactions and transactions Contribute to continuous improvement efforts based on customer feedback ✅ What We're Looking For 2+ years of customer service or call center experience Strong oral and written communication skills Experience with data entry and order processing (10-key a plus) Comfortable working within defined systems, procedures, and workflows Proficiency in Microsoft Office tools (Excel, Outlook, Word) Ability to multitask, stay organized, and manage time effectively in a remote setting A positive, team-oriented mindset with a customer-first approach 🏡 Work Environment 100% Remote role Must be located in Utah or Colorado Structured onboarding and ongoing support provided 💰 Compensation $20/hour (W2 contract) Full-time schedule with consistent hours 🚀 Why Apply? Work from home with a stable, full-time schedule Gain experience in a well-structured, professional support environment Opportunity to grow your skills in customer service, operations, and sales support Be part of a team that values strong communication and customer satisfaction If you're ready to bring your customer service skills to a remote-first role where your work truly makes an impact, we'd love to hear from you! 👉 Apply today to get started. Job Type & Location This is a Contract position based out of Draper, UT. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on May 22, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.