Customer Service Representative III

Adecco is assisting a local client recruiting for Digital Beauty Advisor/ CSR opportunities in New York, NY. This is an excellent opportunity to join a winning culture and get your foot in the world's largest cosmetics company, with activities spanning skin care, sun protection, make-up, perfume, hair care and hair color. If Digital Beauty Advisor/ CSR sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

• Job Summary
• The Digital Beauty Advisor supports beauty brands by engaging with consumers across social and public channels. This role provides expert product guidance, resolves inquiries, and builds strong brand relationships while delivering insights to improve consumer experience and service quality.
• Responsibilities
• E•ngage with consumers across social platforms (TikTok, Instagram, Facebook, X/Twitter) to answer questions and provide brand and product support.

Deliver timely, thoughtful, and customized responses aligned with brand voice and social guidelines. Monitor and respond to @mentions, ensuring response time and satisfaction goals are met. Document interactions and insights accurately in CRM and social management tools. Escalate critical issues and share consumer trends and feedback with internal teams.

• Required Skill
• Bachelor's degree required. Bilingual (Spanish) preferred. 1-2 years of social media engagement or customer service experience. Strong knowledge of major social media platforms. Excellent written communication and problem‑solving skills. Highly organized with attention to detail and a customer‑first mindset. Interest in beauty, fashion, and lifestyle brands.
• What's in this Digital Beauty Advisor / CSR position for you?
• + Pay rate: $30/hr. + Location

•

NEW YORK NY 10001

(Hybrid) +

Work Schedule:

Mon

• Fri 8AM
• 5PM + Weekly paycheck.

+ Dedicated Onboarding Specialist & Recruiter. + Access to Adecco's Aspire Academy with thousands of free upskilling courses. This Digital Beauty Advisor / CSR is being recruited by one of our Centralized Delivery Team and not our local Branch. For instant consideration for this Digital Beauty Advisor / CSR position and other opportunities with Adecco in New York, NY apply today!

• Pay Details:

• $30.

00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance

• Massachusetts Candidates Only:

• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.