LaSalle Network is excited to partner with a leading 3PL to hire a Customer Service Representative . This role is an excellent opportunity to gain hands-on logistics experience, grow into more advanced responsibilities, and be part of a tight-knit team that supports one another's success.

Customer Service Representative Responsibilities:

Triage a shared inbox with a high volume of carrier updates, on-site issues, and shipment requests Respond to ~100 daily driver and carrier calls with urgency and professionalism Verify and document proof of delivery and bills of lading Assign and track load numbers to ensure smooth operations

Customer Service Representative Requirements:

Ability to handle large volumes of communication while maintaining accuracy Proficiency in Microsoft Office Suite Excellent organizational and multitasking abilities Willing to work a 10-7PM. hybrid schedule (3 days in office)

Key Details:

Compensation:

$20-25 per hour

Benefits:

LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/

Location:

Itasca, IL This position is built for someone who wants more than just a job. It's a chance to grow a long-term career in logistics with a company known for investing in its people, promoting from within, and fostering a collaborative environment. to join a team where your career can take off. Jessica Black, Project Manager, LaSalle Network LNOSHR LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: https://www.thelasallenetwork.com/wp-content/uploads/2024/11/Field-Employee-Benefits-LaSalle-Network.pdf All assignments are at-will and their duration is subject to change.