Customer Service Representative Harc, Inc. Hartford, CT Job Details Temporary | Part-time | Temp-to-hire | Full-time | Contract $24.58 - $29.60 an hour 12 hours ago Benefits Health savings account Relocation assistance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Flexible schedule Life insurance Referral program Qualifications Computer operation Phone communication Word processing Computer literacy Administrative experience Customer support Clerical experience Productivity software Office management Technical Proficiency Quality data entry Full Job Description Overview As a Customer Service Representative, you'll help clients get timely, accurate support through friendly, professional communication. You'll answer and route calls, assist at the front desk, manage records, and handle administrative tasks that keep daily office operations organized.

Your impact:

Clear, courteous responses help clients find the right information and keep service moving smoothly. Responsibilities Respond to customer inquiries by phone and in person, using strong phone etiquette and client communication skills. Operate multi-line phone systems, direct calls, and support front desk coverage. Complete data entry, filing, proofreading, typing, and word processing with attention to detail. Maintain spreadsheets, calendars, and office records; assist with bookkeeping tasks as assigned. Support office management and administrative workflows using Microsoft Office, Google Workspace, and other productivity software.

Skills Required:

Customer service or customer support skills, clear phone communication, computer literacy, and strong organizational and time management skills.

Required:

Computer skills, technical proficiency, accurate data entry, and the ability to handle clerical tasks.

Preferred:

Office experience, administrative or clerical experience, front desk experience, or personal assistant experience.

Preferred:

Familiarity with QuickBooks, spreadsheets, calendar management, and bookkeeping.

Preferred:

Bilingual communication skills or experience as a medical receptionist.

Job location:

Remote Pay:

$24.58 - $29.60 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Relocation assistance Tuition reimbursement Vision insurance

Work Location:

In person