Customer Service Representative

Customer Service Representative National Vehicle - 4.0 La Vista, NE Job Details Full-time From $20 an hour 17 hours ago Benefits Paid training Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Computer operation Sales support Teamwork Computer literacy Attention to detail CRM system proficiency Full Job Description Join the National Vehicle Team as a Customer Service Representative! At National Vehicle, we're not just helping people sell RVs and boats, we're helping customers move on to their next adventure. We're looking for a friendly, motivated, and customer-focused Customer Service Representative to join our growing team and create exceptional experiences for RV and boat owners across the country. If you love helping people, solving problems, and working in a positive team environment, this could be the perfect opportunity for you! Why National Vehicle? At National Vehicle, our team is passionate about helping customers successfully market and sell their privately owned RVs and boats nationwide. As a Customer Service Representative, you'll play an important role in guiding customers through the process, answering questions, and delivering top-tier support every step of the way. We believe great customer service creates lasting relationships, and we're looking for someone who shares that mindset. What You'll Do As a Customer Service Representative, you will: Assist customers by phone, email, and text with questions regarding RV and boat marketing and sales services Provide friendly, professional, and timely customer support Guide customers through the onboarding and listing process Resolve customer concerns with empathy and problem-solving skills Accurately document customer interactions in CRM software Collaborate with team members to ensure a smooth customer experience Follow up with customers to maintain satisfaction and engagement Help maintain a positive, energetic, and customer-first environment Stay informed about company services, processes, and industry trends What We're Looking For We're seeking someone who is: Friendly, positive, and highly motivated Passionate about helping people and delivering outstanding customer experiences A strong communicator with excellent phone and interpersonal skills Organized and detail-oriented Comfortable multitasking in a fast-paced environment A proactive problem solver with a positive attitude Experienced with customer service, sales support, or call center environments (preferred but not required) Familiar with CRM systems and basic computer applications Team-oriented and eager to learn and grow What We Offer Competitive pay with performance incentives Comprehensive benefits package including: 401(k), Health, dental, vision, and life insurance options Paid training and ongoing development opportunities Supportive leadership and team environment Opportunities for career growth and advancement A fun, collaborative workplace culture Work-life balance initiatives that support employee well-being The opportunity to make a real impact by helping customers nationwideWhy You'll Love Working Here At National Vehicle, you're more than just an employee, you're part of a team that values hard work, positivity, and personal growth. We celebrate wins together, support each other, and strive to create an environment where everyone can succeed. If you're ready to build a rewarding career with a company that values people and customer relationships, we'd love to hear from you. Apply today and help customers start their next journey with confidence!

Pay:

From $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

Hybrid remote in La Vista, NE 68128