Shift :

Mon - Fri, 8a - 4:30p +

Hybrid :

In-office 2x/week, required + Overtime based on business needs What you will do As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications. + Provide phone support for inquiries from sales and healthcare professionals + Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships with internal and external customers + Provide feedback and suggestions to improve service levels, internal processes and customer support methodology + Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. + Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken + Determine charges for product requests / usage, collaborate with Accounts Receivable on invoice disputes / discrepancies, take appropriate action required to resolve dispute + Maintain customer pricing in systems of record, including entering contracts as required + Implement and support Quality initiatives throughout Customer Service workflow + Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes + Provide support beyond standard hours as needed if call volume and/or workload require additional time What you need Required + High School Diploma or GED + Two (2) years' relevant work experience + Ideal candidate lives within commutable distance to Englewood, CO, or Missoula, MT Stryker location Preferred + Experience as account representative; order entry;

SAP , GHX

systems + Medical, billing experience

Posted Date:

07/30/2026 This role will be posted for a minimum of 3 days.

United States of America Pay Ranges:

USN :

$21.28 - $26.78 USD Hourly + US10 : $23.41 - $29.46 USD Hourly View the U.S. work location and transparency guide (https://view.stryker.com/viewer/fcd609f31e39eac44598615224ec7216?iid=69deda99678eb495e0710914#1) to find the pay range for your location.

Health benefits include:

Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

Financial benefits include:

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