Customer Support Representative (Technical)

IT in Demand is hiring an entry level IT Support and Customer Service Representative to join our growing team. This role is ideal for someone who is tech savvy, reliable, and comfortable talking to clients. What you will do Answer support calls, emails, and tickets Assist users with basic technical issues Windows, email, printers, and software Create and update support tickets accurately Provide clear, professional customer communication Escalate issues to senior technicians when needed Perform basic troubleshooting and documentation What we are looking for Strong communication skills both written and verbal Comfortable speaking with customers on the phone Basic understanding of computers and common software Willingness to learn and take direction Reliable, punctual, and detail oriented Previous technical experience is a plus but not required What we offer Entry level position with training provided Opportunity to grow into higher level IT roles Small team environment with hands on experience Competitive hourly pay based on experience Schedule Full time Daytime business hours To apply, send your resume and a brief introduction explaining why you would be a good fit. Candidate

MUST LIVE ON LONG ISLAND

& be able to work on-site at multiple locations weekly. You must have your own reliable means of transportation.

Pay:

$17.00 - $19.00 per hour

Work Location:

Hybrid remote in Huntington, NY 11743