Customer Support Specialist & Media/Marketing Liaison

Customer Support Specialist & Media/Marketing Liaison 762 Mountain View Avenue, Longmont, CO 80501 $32,000 a year•Full-time $32,000 a year•Full-time High energy, challenge-driven, organized person needed for exciting and vibrant Property Management Support Staff role. Full-time, salary position with benefits package offered after 90 days. Excellent hours. Bilingual skills (English/Spanish) are required for this position, and a fluent bilingual speaker is highly preferred. Marketing/Media (flyers, general ads, etc.), Social Media (posts, reels, etc.), AI (systems and efficiency), and other tech skills are also necessary for this role. An outgoing, friendly personality with high levels of professionalism and customer service are needed, and good writing and general communication skills are also a must. Duties include phones, email, walk-ins, handling tenant/customer inquiries, light accounting tasks, targeted support for leasing, maintenance and operations departments, and the company owner. General office management, including stocking supplies and light cleaning. Some off-site (at properties we manage) duties are involved, so a vehicle and a valid license are also required. Varied role where no day is ever quite the same! Some property management experience is preferred, but not required. Office experience also preferred, but not required. The desire to work in a busy and active office environment, and the self-starter-style drive to diligently seek out answers and gain comprehension of concepts and systems is the type of personality we seek to add to our team. We are a small but mighty, local, independent property management/real estate firm, and need a team member with excellent customer service skills, a thick-skin, drive to succeed and figure things out, and a kind and friendly personality who is fun to work with, bright/smart, creative, and ready to take on and learn lots of various tasks. Hours are Monday-Thursday 9:30-5:30 (in-office) with a 30-60 minute daily lunch break. Fridays, we work from home those same hours. Saturdays are optional (not included in the hours/salary offered above), and can be negotiated into this role (10am-2pm) if desired. Someone who lives as locally as possible is also preferred due to the nature of the job. Start date can be as soon as 7/6/2026. This is a permanent role with a well-established local company; we will take our time to ensure that the applicant is a good fit for the role and within our company! Benefits package includes Paid Time Off, 401k, Health Share Plan & Health Savings Account and is offered after an initial 90 day probationary period. Certain bonus opportunities exist, and if qualified, this person could also be considered for transaction coordination duties for the employing broker, paid separately. Possible growth opportunities include various options in the world of residential real estate. We look forward to meeting you! •Bonus reading•The most important thing this role can offer is ensuring that our customers have a happy and welcoming experience and know that we truly care about them, starting with the first person they see when they walk in our door or hear us on the other end of the phone; which is often you! The energy of the person greeting them first matters so much! We are housing experts who vehemently support fair housing and believe that everyone should be treated equally•we need someone who agrees unequivocally and acts as such. The second most important thing this role offers is ensuring that the office stays open and staffed during our business hours. As such, hours and attendance matter almost as much as your personality•much of the staff is working in the field/on property or is in the office during other hours of the day/week so we need to make sure the office has a representative there whenever we're open. Mentioning these top two items in your response/application shows that you've read this whole description, and speaks to your attention to detail.•

Pay:

$32,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Health savings account Paid time off

Work Location:

In person