Receive and manage inbound customer service calls in French and English while providing accurate, professional assistance.
Research and resolve customer questions related to accounts, products, services, documentation, and insurance information.
Make outbound service calls to insurance agents and brokers to verify policy details, confirm missing information, and support account completion.
Respond to customer, agent, and broker emails in French and English with clear, timely, and professional communication.
Enter, update, and maintain accurate customer and insurance information in internal systems and tracking databases.
Build strong product and service knowledge to explain procedures, documentation requirements, features, and benefits. Compensation and Benefits
$21.00 to $23.00 per hour.
Temp-to-hire opportunity.
Remote opportunity based out of Bellevue, WA.
Comprehensive benefits package.
Paid time off and holidays.
Training and ongoing development opportunities.
Supportive and collaborative work environment.
Long-term career growth opportunities.

Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. 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