Licensed Allstate Customer Service Representative

Job Overview Allstate Agency - Strongsville, OH (Hybrid Work Schedule Available) ________________________________________ Compensation $47,000 base salary + commission & performance bonuses Total compensation up to $67,000 annually ________________________________________ About the Role The Partner's Group Allstate Agency is a top-performing, fast-growing agency, coming off a record-breaking year. We are looking for a professional, client-focused Customer Service Representative to support our growing client base. This role is ideal for someone who enjoys helping people, solving problems, and building long-term client relationships —while also identifying opportunities to better protect clients through coverage recommendations. ________________________________________ What We Offer $47K base + commission and bonus opportunities (up to $67K) Hybrid flexibility (work from home available after training) Ongoing training and professional development Clear opportunity for growth within a top-performing agency Supportive, team-oriented work environment ________________________________________ Why Join Us? Be part of a growing, high-performing agency Build a long-term career in the insurance industry Work in a role where service and relationships truly matter Gain valuable experience with opportunities to advance ________________________________________ Apply Now  If you take pride in your work, enjoy helping people, and want to grow your career in a stable, team-oriented environment, we encourage you to apply today.

Salary Range:

$47,000.00 - $67,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Hands on

Training Health Insurance Stipend Available Hybrid Work Schedule Available Requirements Required Qualifications:

Property & Casualty License OR willingness to obtain 1-3 years of customer service or insurance experience Strong communication and problem-solving skills High attention to detail and ability to multitask Comfortable handling a high volume of client interactions Reliable, professional, and team-oriented Ability to work in-office (hybrid flexibility available after training) ________________________________________ Preferred Qualifications Insurance agency or industry experience Experience in a high-volume call environment Strong organizational and time management skills Responsibilities Serve as the first point of contact for clients (phone and in-person) Assist with policy changes, payments, and general account support Guide clients through the claims process with empathy and clarity Identify coverage gaps and educate clients on additional protection options Provide high-quality service in a fast-paced, high-call-volume environment Support onboarding of new clients, ensuring a smooth customer experience Maintain accurate client records and documentation Assist the sales team with client follow-up and administrative support About Us Partner's Insurance Group Inc. is a dynamic leader in the insurance industry, dedicated to providing comprehensive protection and peace of mind. We foster an energetic, collaborative environment where professionals thrive, innovate, and make a real impact. Join our team and help us secure futures!