Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Planning Alliance

Senior Client Service Associate

Career Insights for Client Service Representative / Associate

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on New Jersey data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,890 / year median in New Jersey

-19% projected decline

Explore Career

Job Description

Join Our Team as a Wealth Management Associate at Planning Alliance! Established in 1955, Planning Alliance is a leading provider of comprehensive wealth and risk management solutions nationwide. We specialize in empowering individuals, families, and businesses to achieve their financial goals through tailored investment, insurance, and wealth accumulation strategies. We are a multi-generational firm, and our culture is rooted in transparent and honest financial counseling. Through financial successes, triumphs, tribulations, and across market cycles, our firm is prepared to stand beside you to guide your decisions for the advancement of your family and business goals. At Planning Alliance, we're committed to looking beyond today's needs, ensuring our clients are prepared for a secure financial future. We are looking for a full-time Senior Client Service Associate (Investments) to assist high-net worth financial advisors at our Rockaway, NJ office. This individual must be meticulous, a strong problem solver, and someone who takes ownership on issues and sees them through. Candidates MUST be investment licensed and have experience. This position is on-site role, Monday through Friday. We will consider a hybrid schedule once the candidate has proven themselves to be a seasoned professional [4:1]. Paid training will take place at both the Woodcliff Lake and Rockaway offices. What you'll be doing: Investment Specialist Discuss and explain investment accounts and insurance policies etc. Must understand different retirement account types. Assist with asset rollover process. Manage execution of Required Distributions, Money Movements, and ROTH Conversions (Non-Qualified Stretch, Beneficiary IRA, RMDs, etc.). Prepare NetX360+ paperwork, ensuring accounts are open in good order and must notify advisor when accounts are funded. Keep ongoing investment notes for all accounts. Create and manage Living Balance Sheet for all new clients. Client Services Assist clients with problems and questions. Ability to have educated investment/insurance conversations. Follow through problems until they are completely resolved. Oversee the claims process and confirm paperwork is completed and submitted appropriately. Ensure positive client experience.
Administrative Duties Calendar Management:
Identify meetings that need to be scheduled, confirm all details are present for virtual meetings (Zoom), send confirmations, etc.
Meeting Preparation:
Assist in compiling exhibits for meetings. All other duties as required.
Compensation:
A competitive pay starting at $95,000.00/year plus bonuses, a benefits package that includes PTO, a defined Benefits Plan, health and dental insurance options, 401(k) with Match, Roth options and more. The role will start in office for training but is slated to be a HYBRID role.
Requirements:
Must be a US Citizen or permanent resident Must be NJ/NY Life and Health, FINRA SIE, Series 7, Series 66 licensed 4+ years of experience supporting Principle Advisors Prefer a Support Specialist from the Guardian Life network Take the next step in your career with a firm dedicated to your success and the success of our clients. We offer a supportive environment, competitive compensation and opportunities for professional and personal growth. Apply today and embark on a rewarding career path with Planning Alliance! This firm is an agency of The Guardian Life Insurance Company of America® (Guardian), New York, NY. Guardian has been helping people protect their future and secure their lives for more than 160 years. Every day, we serve 29 million people by helping them and their families pursue financial confidence and well-being in life, health, and wealth. We help families find financial confidence and help people plan for retirement. We help companies take care of their employees. And we help both recover and thrive in times of unexpected loss. Today, we provide life insurance, disability insurance, dental insurance, and other benefits for individuals, at the workplace, and through government-sponsored programs. And as one of the largest mutual insurance companies, we know what matters most: meeting the needs of our customers first. Because everyone deserves a Guardian. 100 Enterprise Dr. Suite 203A l Rockaway, NJ 07866 l o. 973-396-1946 | jeremy_pugliese@planningalliance.com Agency of The Guardian Life Insurance Company of America, New York, NY. The Guardian Network® is a network of preferred providers authorized to offer products of The Guardian Life Insurance Company of America (Guardian), New York, NY and its subsidiaries. Park Avenue Securities LLC (PAS) is a wholly-owned subsidiary of The Guardian Life Insurance Company of America (Guardian) located at 10 Hudson Yards, New York, NY 10001. PAS is a registered broker-dealer offering competitive investment products, as well as a registered investment advisor offering financial planning and investment advisory services. PAS is a member of FINRA and
SIPC. 7606138.1
(Exp. 5/27) Registered Representative and Financial Advisor of Park Avenue Securities LLC (PAS).
OSJ:
50 Tice Blvd, Woodcliff Lake
NJ 07677, 973-2444420.
Securities products and advisory services offered through PAS, member
FINRA, SIPC.
Financial Representative of The Guardian Life Insurance Company of America® (Guardian), New York, NY. PAS is a wholly owned subsidiary of Guardian. Planning Alliance is not an affiliate or subsidiary of PAS or Guardian. CA Insurance License #0L01672
Pay:
From $95,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Paid training Professional development assistance Vision insurance Work from home Application Question(s): Will you now or in the future require sponsorship to work in US?
Experience:
Client Service Associate:
5 years (Required)
License/Certification:
Life & Health Insurance License (Required) Series 7 (Required)
Location:
Rockaway, NJ 07866 (Preferred)
Work Location:
Hybrid remote in Rockaway, NJ 07866