service center representative.denver, colorado (remote)posted 1 day ago job detailssummary$19.99 - $20 per hourtemporaryhigh schoolcategoryoffice and administrative support occupations reference AB_5113874 job details As a Service Center Representative, you will serve as a key resource supporting member accounts, billing accuracy, and financial reconciliations. Daily duties involve researching complex account discrepancies, processing enrollments and adjustments, and consulting with benefit administrators to resolve billing issues. This position is a great match for a self-motivated professional who brings 2 to 5 years of finance or accounting customer service experience, phone communication, accurate data entry skills, and proficiency across Microsoft Office applications.
Core Responsibilities:
Research, reconcile, and resolve billing, eligibility, and payment discrepancies across member accounts. Process membership updates, enrollments, corrections, retroactive adjustments, and terminations. Deliver professional customer support to members and benefit administrators regarding coverage and billing policies. Accurately index, code, batch, and manage digital documentation within imaging systems. Track individual productivity and service quality metrics to meet operational benchmarks.
Required Qualifications:
2-5 years of experience in accounting, finance, or related customer-focused financial operations. Proven customer service background with phone and written communication skills. High accuracy in data entry and typing. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
salary:
$19.99 - $20 per hourshift: Firstwork hours: 10 AM - 8:15
PMeducation:
High SchoolResponsibilitiesResearch, reconcile, and resolve billing, eligibility, and payment discrepancies across member accounts. Process membership updates, enrollments, corrections, retroactive adjustments, and terminations. Deliver professional customer support to members and benefit administrators regarding coverage and billing policies. Accurately index, code, batch, and manage digital documentation within imaging systems. Track individual productivity and service quality metrics to meet operational benchmarksSkillsaccountingCustomer ServiceHigh accuracyQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.