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Position range in Rhode Island $57k - $112k Per Year Customer Relations Specialist

Suburban Propane

Occupation:

Business Operations Specialists, All Other

Location:

Coventry, RI - 02816

Job Type:

Regular, Full Time (30 Hours or More)

Posted:

10/13/2026

Positions available: 1

Source:

Suburban Propane | NLX

Web Site:

www.suburbanpropane.com

Job #: 1573

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Work Onsite

Full Time Schedule

Full Time Job Type

Regular

Job Description

Help for Job Description. Opens a new window.

Overview Overview:

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.

Responsibilities:

• Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
• Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
• Medical, dental, and vision (eligibility after just 30 days of employment)
• Paid time off that increases with tenure
• A 401(k) with company match and immediate vesting
• A new employee training program and many opportunities for continued learning and career development
• Disability and life insurance
• Employee recognition program
• Generous tuition assistance program
• Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: https://jobs.

suburbanpropane.com/benefits/ .